Job Description

Site Associate

Location: Canning Town

Working pattern: Part-time (20 hours per week) | Shift-based (Site hours between 7:00 AM – 4:30 AM)

Pay: £14.40 per hour (20% uplift for hours worked after 10:00 PM)

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground.

We’re looking for a Site Associate to join our Canning Town team. In this role, you’ll help us maintain high-standard operational environments for our partners and ensure every order moves seamlessly from kitchen to rider.

Get to know our Site Operations team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Editions team. Editions is our pioneering delivery-only kitchen business, partnering with top-tier restaurants to bring high-quality food to more customers in more neighborhoods.

Here’s what your day-to-day might look like:

• Maintain Site Excellence by executing regular deep cleaning of equipment and communal areas to ensure health and safety standards are always met.
• Support Dispatch Operations by running food from partner kitchens to the dispatch area and communicating effectively with riders to ensure fast delivery.
• Provide Partner Support by managing the "pot wash" and keeping kitchen equipment clean and ready for use throughout the shift.
• Ensure Operational Safety through regular site checks with the management team to identify and resolve safety or cleanliness issues.
• Drive Problem Solving by identifying bottlenecks in daily tasks and making recommendations to improve the efficiency of the site.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• A Positive, Can-Do Attitude with the energy to support a busy team and a drive to learn new skills.
• Proven Reliability and punctuality, acting as a teammate others can consistently count on.
• Strong Adaptability and the ability to work comfortably both autonomously and as part of a fast-paced team.
• High Attention to Detail regarding cleanliness and the rigorous application of health and safety protocols.
• Collaborative Spirit and a genuine enjoyment of working alongside diverse partners to solve problems in real-time.

Our Interview Process

• Step 1: apply for any role you'd like to be considered for - we'd love to hear from you!
• Step 2: if your application is successful, one of our recruitment team will be in touch to say hello and understand more about your experience
• Step 3: if we decide to progress your application, you will be invited to an onsite interview with one of the site managers
• Step 4: We'll come back to you quickly after your interview to let you know the outcome!

Why Join Us?

We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team. In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving.

• 🔧 See the impact of your work in real time Solve problems as they happen, turning challenges into positive experiences across our three-sided marketplace.
• 🌱 Grow through doing Develop problem-solving, communication and leadership skills in a fast-paced environment with structured progression pathways.
• 🤝 Be part of a tight-knit, team-oriented culture Work collaboratively to achieve shared goals in an environment that values support, ownership and resilience.
• 🕒 Flexibility that works for you Enjoy a fixed 15-hour contract with significant pay uplifts for late-night shifts (after 10:00 PM).

What We Offer

• Competitive Pay: £13.83 per hour + 20% late-night uplift.
• Free monthly Friday lunch on Deliveroo.
• 25 days’ holiday (with increases based on service).
• Free Deliveroo Plus—no delivery fees on your orders.
• Career development and access to learning opportunities.
• Life assurance and wellbeing support.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!