Job Description

The role

As a Site Administrator at NEXT, you will be the absolute heartbeat of our Regional Service Centre’s daily operations, providing indispensable administrative support directly to the Site Manager. Working Monday - Friday, 8:30am - 5:00pm and demonstrating exceptional flexibility, you will make a tangible difference every day by keeping our workplace seamless, welcoming, and exceptionally organised—acting as the central bridge between operations, on-site personnel, and external partners. From the moment you start, NEXT will ensure you are fully set up for success, providing comprehensive onboarding, dedicated system training, and a supportive network of regional administrators to help you settle confidently into your new position.

What you'll take on

• Manage site communication by screening telephone calls, sorting daily correspondence, and proactively handling the Site Manager's diary to ensure they are fully prepared for all upcoming events.

• Drive financial control across the department by accurately logging expenditure, checking and coding invoices on the day of receipt, managing credit card expenses, and raising Purchase Orders in collaboration with support teams.

• Support employee welfare by facilitating Nest weekly meetings, preparing welcoming starter packs, addressing staff queries regarding pay or holidays, and proudly acting as an on-site Safeguarding Ambassador.

• Coordinate site meetings from scheduling through to capturing and issuing highly accurate minutes within a 48-hour turnaround for key Health & Safety, Comms, and GPTW groups.

• Oversee facility operations by acting as the main contact for our cleaning contractors, logging maintenance requests, managing staff lockers, maintaining fire registers, and tracking weekly driver hours and stats.

• Handle procurement and supplies including auditing and ordering PPE, staff uniforms, stationary, and essential site consumables, alongside managing incoming staff parcels.

What you'll bring

• Outstanding communication and interpersonal skills, with a natural ability to build positive relationships with on-site teams, senior managers, and external suppliers alike.

• A highly organised and proactive approach, demonstrating the initiative to plan ahead, manage a busy diary, and meet firm deadlines comfortably.

• The resilience to handle busy moments, remaining calm, flexible, and accurate when working under pressure or adapting to changing site priorities.

• A meticulous eye for detail across all administrative, financial, and compliance tasks, ensuring records are beautifully kept.

• An absolute commitment to confidentiality and professional discretion when handling sensitive HR, wage, or business information.

• A collaborative team-working spirit, coupled with the flexibility to occasionally provide holiday cover and support for fellow regional administrators.

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!