Job Description

Job Location FLRAA FT. NOVOSEL - FT. NOVOSEL, AL 36362 Position Type Full Time Education Level High School Travel Percentage As Required Job Shift Any

Delaware Resource group is searching for dedicated Flight Simulator Field Service Representatives to provide on-site support for flight simulator installation and modification to include disassembly, relocation, reassembly, and maintenance on various platforms located globally. This is a project-based position where flexibility and technical expertise are crucial. The ideal candidate will be a proactive problem-solver, able to handle complex technical challenges and ensure our simulators are operating at their best even after disassembly and relocation.

Essential Duties and Responsibilities include, but are not limited to

• Operate, maintain, perform software updates, assist with upgrades, and assist with teardown/build up and deployment activities for Virtual Prototype (VP)/Flight Training Device (FTD) systems
• Provide on-site technical support, operational training of the system and assist in developing schedules and plans.
• Shall perform general administrative duties on-site to include record keeping, site security, vendor coordination, maintain spares, tools and technical manuals, act as a Bell liaison with the US Government, and conduct simulator system training to Army personnel.
• Responsible for reading a Bill of Materials (BOM), creating a packing and install checklist, or providing input to those checklists.
• Perform power on and off, start up and shutdown, operational checks, session management, user support, networking, and device/system teardown and deployment activities.
• Maintain the VP/FTD, CLS personnel shall perform daily, weekly, monthly, and yearly inspections, hardware maintenance, software maintenance, simulator housekeeping, calibration of control loading systems, and calibration of visual system.
• Perform VP/FTD software updates and maintain all operational and maintenance documentation including user manuals, maintenance logs, and update records.
• Responsible for reading electrical and mechanical schematics and using those schematics to troubleshoot potential issues.
• Assist OEM Engineer upgrade activities and provide training to users and maintenance staff on new features and systems introduced via upgrades.
• Other duties as identified and assigned.

Qualifications

Required Education and Experience

• 3-5 years working as a simulator technician
• Knowledge of windows and Linux, can use simple editors, and can navigate directory structures and files etc.
• Security Plus certificate will be REQUIRED

Supervisory Responsibilities

As Required.

Security Responsibilities

• Eligible and obtain (if required) a DoD Personnel Security Clearance.
• Must comply with all company Information Systems security policies and procedures.

Language Skills

Must be able to read, write, speak, and understand the English language. Must have the ability to read, analyze, and interpret complex words and technical documents/diagrams.

Must be able to effectively communicate orally and in writing and work effectively as part of a team.

Reasoning Ability and Mathematical Skills

Must be able to analyze problems, collect data, establish facts, and draw valid conclusions. An ability to interpret complex customer requirements and attitudes from verbal, non-verbal, and written communication is desirable. Must be able to calculate figures and numbers, and percentages and be able to draw and interpret graphs. Ability to read and understand electrical schematics and drawings.

Work Environment and Physical Demands

The work environment and physical characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift and/or move at least 50 pounds.
• Must be able to walk and/or climb stairs and ladders.
• Must be able to accommodate confined spaces.
• Must be able to stoop, bend, and crawl on top or under equipment.
• Must be able to detect odors, noises, bangs, etc., or other sounds to detect discrepancies of malfunctioning equipment.
• Must be able to distinguish colors.
• Must be able to perform Domestic and International travel as required.
• Shop floor environment.
• Will be working in areas with risk of injury from electrical applications, moving mechanical parts, hydraulic, or pneumatic systems under pressure and electrical motion systems.
• May be exposed to conditions of extreme heat, airborne particles, and loud noises

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability.