Job Description

Summary: Come be a part of Silver Dollar City’s Entertainment Team. We are looking for candidates who are outgoing, have a guest service focus, and take pride in keeping their work area clean. You will be helping our guests experience World Renown Entertainment at One of America’s Top 10 Parks. Festivals and shows will change throughout our season, giving you different experiences for every festival.

This position will start now and end 1/2/27.

Must be at least 18 years of age.

Essential Duties and Responsibilities: (Other duties may be assigned)

• Meet and greet guests as Host inside and outside of the theater
• Provide customer service including answering questions specific to assigned venue or questions general to the park.
• Ensure the safety of guests in and around the venue.
• Ensure cleanliness of venue inside of the theater, outside of the theater, and backstage areas; Use brooms, mops, vacuums, and leaf blowers as trained.
• Maintain a thorough knowledge of Safety Standards and Emergency Procedures per training; Implement and direct evacuation procedures in the case of an emergency.
• Interact with fellow employees without distracting them while maintaining a positive, team-oriented attitude.
• Communicate with team members via two-way radio as needed.
• Solve problems with minimal supervision; Be self-motivated and self-directed.
• Must be flexible with hours and responsibilities.

Required Skills

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to communicate efficiently.

Physical Requirements:

• The ability to lift and/or move 20 pounds frequently to 50 pounds maximum
• The ability to stand and walk on uneven terrain, inclines, asphalt, and concrete continuously
• The ability to remember locations, understand and carry out instructions continuously
• The ability to work in cramped quarters frequently
• The ability to work at a rapid speed continuously
• The ability to work in extreme weather frequently

Work Environment:

The usher role takes place in a dynamic, guest-facing environment both indoors and outdoors. Team members must be comfortable working in varying weather conditions. The position requires extended periods of standing and walking on various surfaces, including inclines, asphalt, and concrete. Hosts will work in both open public areas and backstage spaces, which may include tight or enclosed quarters. The role involves frequent interaction with guests and fellow employees, requiring strong communication skills and a positive, team-oriented attitude. The use of equipment such as brooms, mops, vacuums, and leaf blowers is necessary for maintaining cleanliness. Flexibility in availability and responsibilities is essential to meet the operational needs of the venue and ensure an exceptional guest experience.

Benefits Offered:

• Free Admission- Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts- Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts- Discounts on dining, drinks, and merchandise across Silver Dollar City Attractions.
• 401K & Profit Sharing- Profit Sharing and 401(k) Retirement plans are available.
• Health Insurance- Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House- Employee health center that provides employees with basic office visits, x-rays, and lab work for a co-pay, whether insured or not.
• Free Tuition– Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner

See all of the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits

Equal Opportunity Employer/Disabled/Veterans