Job Description

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Host/ess

This position is open for our Double Cut Steak House which is a dinner only service

Kalahari Resorts & Conventions is seeking a Host/ess In this role, you will be responsible for welcoming guests into the restaurant, assigning them tables, and working with the front of house team to ensure tables are cleaned and accurately flipped in the system. 

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’llprompt recognition and providing a warm and friendly greeting with a smile and responsive service is essential to create a beyond expectation dining experience for all guests

This is an hourly wage role.

Key Responsibilities 

• Greet and welcome guests, in a friendly manner; escorting them to the assigned dining areaRotate tables when seating guests throughout the shift

• Answer questions about food, beverage, restaurant functions, services, and resort services and activities

• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

• Monitor and observeguests dining experienceEnsure guests are satisfied with the food, beverage, and serviceRespond promptly and courteously to their needs and requests.

• Perform side work at the start and end of each shift as required by Host/Hostess station assignment

What We’re Looking For 

• Prior restaurant experience in a full-service restaurant is preferred but not required and/or background in the service industry is a plus

• A leadership style rooted in collaboration, respect, and service to others. 
• Must be at least 18 years old

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 

• 401(k) matching, paid time off, and holiday compensation 

• Health, dental, and vision coverage for full-time associates 

• Employee appreciation events, discounts, and perks at all resorts 

• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.