Job Description

Seasonal

Classic, consistent quality from a winning team!

Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).

• Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
• Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
• Subsidized meals at Employee Dining Rooms offered for staff while on shift
• Subsidized housing options available for seasonal full-time staff
• Discounts for staff members at restaurants, shops, and service providers in Park City
• Healthcare options are available for staff members
• 401k plan with company match

PURPOSE OF POSITION: A Concierge’s main objective is to provide exceptional guest and member service.

RESPONSIBILITIES:

• Assist with scheduling guest activities and creating itineraries
• Document all guest interactions and requests
• Prepare all guest-related paperwork
• Answer phones in a professional manner
• Generate vendor contracts
• Complete accounting functions
• Demonstrate proactive guest, member, and employee problem resolution with urgency, respect, and empathy
• Document problems and supply feedback to supervisors and managers
• Create and distribute updated schedules of recreational activities, local events, restaurant hours, etc.
• Contribute to weekly staff/manager meetings to discuss more efficient service approaches and improvements
• Minimize member and guest wait-time
• Other duties as assigned

QUALIFICATIONS:

• Excellent administrative, organizational, and customer services skills
• Computer literate
• Possess excellent written and verbal communication skills
• Able to handle money
• Able to multitask and prioritize effectively
• Must be able to lift a minimum of 30 lbs.
• Must possess a valid U.S. driver’s license to operate company vehicles

DATES OF EMPLOYMENT:

• Seasonal

SCHEDULE:

• Part-time
• Weekend shifts

PAY RATE:

• $20.00 per hour

Deer Valley Resort is an Equal Opportunity Employer.