Job Description

Descrição da empresa

Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide.

If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be Inetum!

Descrição do emprego

We are looking for an experienced and autonomous professional to support analysis, development, and continuous application evolution within a CRM environment. The role involves direct contribution to the implementation of improvements, fixes, and technical enhancements, ensuring high‑quality delivery and controlled impact across the platform.

Key Responsibilities:

• Perform functional and technical analysis of enhancement requests within CRM applications.
• Design and implement solutions in Siebel CRM (8.1.15)
• Execute technical and functional testing to ensure overall software quality.
• Assess impacts across the entire CRM One ecosystem and associated Datastage pipelines.
• Develop, correct, and optimize application components.
• Ensure technical alignment across integrations, SOAP services, databases, and front‑end layers.
• Support version control and maintain technical documentation using CA Harvest

Qualificações

• 3+ years of solid experience with Siebel CRM.
• Experience with Datastage (ETL), PL/SQL and Shell Scripting
• Knowledge of SOAP integrations
• Hands‑on experience with web technologies: CSS, HTML, Javascript
• Experience working with Oracle databases.
• Familiarity with version management using CA Harvest
• Ability to assess technical impacts in complex and highly integrated systems.
• At least one of the resources must have strong analytical and management capabilities.
• Autonomy and proactivity in research, troubleshooting, and problem resolution.
• Strong sense of rigor, organization, and commitment to delivery quality.
• Clear communication with technical and functional teams.
• Adaptability and critical thinking.
• High sense of responsibility and technical maturity.

Informação adicional

• Workplace type: Hybrid (max. of 3 times per week in the office).
• Location: Picoas, Lisboa.