We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
What this role is all about
At Sonesta, exceptional hospitality starts the moment guests arrive — and our Van Drivers help create safe, smooth, and welcoming transportation experiences for every guest. As a Van Driver, you’ll provide friendly and reliable shuttle transportation while helping guests feel comfortable, informed, and cared for throughout their journey.
This role is perfect for someone who enjoys interacting with people, takes pride in safe driving and guest service, and thrives in a fast-paced hospitality environment.
If you’re dependable, outgoing, and passionate about hospitality — we’d love to meet you.
What you’ll be doing
What you’ll be doing
Provide safe, friendly, and professional transportation for hotel guests to and from airports, local attractions, corporate offices, event venues, and designated destinations.
Welcome guests warmly and assist with luggage handling, loading, unloading, and transportation support during arrivals and departures.
Maintain strong knowledge of local roads, airports, transportation routes, traffic patterns, and nearby attractions.
Ensure hotel shuttle vehicles remain clean, organized, fueled, and guest-ready throughout shifts.
Perform routine vehicle inspections and report maintenance concerns, safety issues, or operational needs promptly to leadership teams.
Coordinate closely with Front Desk, Bell Services, Concierge, Security, and hotel leadership teams to support seamless guest transportation experiences.
Assist guests with directions, hotel information, local recommendations, and general hospitality support as needed.
Maintain accurate transportation logs, operational records, and shuttle schedules according to hotel procedures.
Follow all traffic laws, safety procedures, hotel operational standards, and transportation guidelines at all times.
Support group arrivals, VIP guests, conferences, weddings, and special event transportation operations as needed.
Help foster a welcoming, energetic, and guest-focused atmosphere aligned with Sonesta’s People People philosophy.
Any other duties as assigned.
What great looks like
Previous driving, transportation, hospitality, shuttle, valet, guest service, or customer service experience preferred.
Valid driver’s license with a clean driving record required.
Ability to safely operate hotel shuttle vans and transportation vehicles according to company and legal safety standards.
Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.
Knowledge of local roads, airports, transportation routes, and hospitality service standards preferred.
Ability to multitask and remain organized in a fast-paced hospitality environment.
Positive attitude with a dependable, service-focused, and team-oriented mindset.
Flexible availability including mornings, evenings, weekends, holidays, and airport shuttle support as needed.
A passion for hospitality, guest engagement, teamwork, and creating safe and memorable guest experiences.
Anticipated Pay Range & Additional Job Information
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta.
With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels.
Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!
As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.
Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.
