Job Description

Level: Entry
Job Location: Crowne Plaza - Asheville, NC 28806
Position Type: Full-Time/Part-TimeEducation
Level: High School
Salary Range: $15.00 - $17.00 Hourly

Job Shift: Any
Job Category: Hospitality - Hotel$10 - $12 Hourly

plus tips
- Open entrance doors for all guests; warmly greet and welcome guests as they enter.
- Carry baggage to the guest's room.
- Ensure that the front lobby, front interior, and exterior entrances are kept clean.
- Have knowledge of hotel property, hotel staff and hotel services with hours of operations. Sell amenities of the hotel (i.e. restaurant, lounge, etc.).
- Pick up and deliver guest laundry for valet service. Be responsible for arrangement/storage of luggage carts. Deliver packages, faxes and messages to guests.
- Possess a valid state drivers' license (or chauffeur's license if required) and safely drive the shuttle van. Have proof of safe driving record as indicated by a copy of Motor Vehicle Record as per company's Risk Management Handbook.
- Inspect property vehicle for condition, working order, and damage and ensure both the interior and exterior of the vehicle are clean, neat and ready at the start of and the end of each shift;
- Notify appropriate personnel of any vehicle maintenance needs.
- Document all property vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager;
- Report all injuries, minor and major, and unsafe work conditions to manager;
- Comply with company quality assurance expectations and standards.
- Ensure uniform and personal appearance are clean and professional;
- Maintain confidentiality of proprietary information and protect company assets.
- Perform other job related duties as assigned.

Qualifications
- High School Diploma or GED
- Valid Class E Driver’s License with clean driving records with no major violations
- Ability to maintain composure and demonstrates ability to be flexible and adaptable
- Ability to complete and maintain safety training and certifications
- Basic working knowledge of vehicle maintenance and repair
- Genuinely enjoys working with the staff and our valued guest
- Proven dependable with a good attendance record
- Desire to deliver outstanding customer service
- Ability to speak clearly and communicate professionally with guest, associates, and others
- Ability to answer phones/pagers/two-way radios, etc. using appropriate etiquette
- Completing all checklists and duties as assigned by supervisor or manager