Job Description

The Hampton Inn & Suites Las Vegas Airport is looking to add to our hospitality team! Conveniently located near the airport, Las Vegas Strip, and Convention Center, our hotel is dedicated to delivering exceptional guest experiences through teamwork and hospitality. If you are ready to join a fast-paced and welcoming environment, apply today!

Summary

At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Benefits

Travel Perks

Optional Daily Pay

Health/Life Insurance

401k

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Your Role

As a Shuttle Driver, you are a vital link between our guests and a smooth, memorable experience. You’ll transport guests safely and comfortably, manage luggage, and act as an ambassador of both the hotel and Resolute Road Hospitality brand. Your role is part service, part safety—and 100% hospitality. This position is ideal for someone who leads with Integrity, communicates with Social Intelligence, and works Stronger Together with the team.

What You’ll Do

• Greet guests warmly and provide exceptional service during transport
• Safely operate shuttle vehicles to and from designated locations
• Load and unload guest luggage with care and professionalism
• Maintain a clean, well functioning, and presentable shuttle at all times
• Keep accurate mileage logs and conduct routine vehicle inspections
• Stay informed about the hotel property, amenities, and local attractions
• Respond promptly and professionally to guest requests or concerns
• Follow all safety protocols and company procedures
• Report accidents or issues immediately to leadership
• Other duties as assigned by supervisor or management

Knowledge, Skills & Abilities

• Friendly, service-oriented, and reliable
• Strong safety awareness and commitment to guest care
• Able to manage time and multiple responsibilities effectively
• Fluent in English; multilingual skills are a plus
• Comfortable with physical tasks including loading luggage (up to 50 pounds)
• Strong attention to detail and cleanliness
• Able to maintain a calm demeanor in changing or fast-paced environments
• Knowledge of or ability to learn vehicle safety and emergency procedures
• Familiarity with local roads and navigation tools preferred

Education & Experience

• High school diploma or GED preferred
• Prior experience in hospitality or as a shuttle/transportation driver is a plus

Licenses & Certifications

• Valid driver’s license with a clean 3-year driving required

Additional Information

Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.

E-Verify

Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.

Requirements

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