Job Description

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state’s largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.

To create an atmosphere throughout the resort of engaging hospitality and abilities to transport guests to their desired location in a timely and safe manner.

Essential Functions:

• Ensure that all guests are treated with maximum courtesy and are served expeditiously and safely to the desire location within the Resort.
• Maintain continuous liaison with management and the Ideal Services department to guarantee that guests are receiving quality services that exceed their expectations.
• Be alert to potential problems and malfunctions of hospitality services and make on-the-spot corrections.
• Able to speak clearly and concisely via two –way radio system.
• Be involved in resolution of as many guests' complaints as possible.
• Always providing excellent guest service with proper verbiage and guest interaction consistently.
• Safe and courteous driving abilities of large vehicle.
• Maintain cleanliness/maintenance of resort vehicles –ensuring management is aware of any maintenance needs in a timely manner.

Tools and Equipment:

• Van Operation
• Radio/Walkie Talkie

Working Environment:

• Interior of hotel, in normal office conditions.
• Exterior of hotel with exposure to weather conditions.

Qualifications:

• Able to sit, drive for a minimum of seven hours duration.
• Must have a valid clean drivers license.
• Must be available to work flexible hours to include nights, weekends, and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.