Job Description

Location: Delta, BC
Employment Type: Seasonal, Full-Time

Do you enjoy organizing schedules, working with people, and keeping operations running smoothly? We’re looking for a Shuttle Coordinator to play a key role in creating a seamless and positive experience for our customers.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys coordinating details, and takes pride in helping customers start and finish their journey stress-free. You’ll work closely with drivers, customer service, and operations teams while supporting an international clientele.

What You’ll Do

• Schedule customer shuttle transfers by phone and email

• Assign, schedule, and direct shuttle bus drivers

• Train and support shuttle dispatch assistants and drivers

• Work closely with the Customer Service team to ensure smooth daily operations

• Complete general and role-specific administrative tasks

• Coordinate vehicle maintenance scheduling with Customer Service, Production, and Rentals teams

• Provide occasional reception coverage as needed

• Support customer service activities such as vehicle demonstrations, returns, and tour desk assistance

• Perform other duties as assigned, including occasional vehicle transfers within the Lower Mainland

What We’re Looking For

• Strong customer service and communication skills

• Excellent coordination, organization, and problem-solving abilities

• Reliable, punctual, and dependable work habits

• Comfortable working in a fast-paced environment and meeting deadlines

• Friendly, professional, and confident working with an international clientele

• Strong team player with a high level of integrity and accountability

• Fluent in English; additional languages are an asset

• Class 4 driver’s license or willingness to obtain one is an asset

• German or Dutch language skills are considered an asset

WHY JOIN OUR TEAM

We offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are Humble (emphasize team over self), Hungry (thinking about the next opportunity for success) and Smart (good judgement and intuition about group dynamics and the actions of their words). In return, we offer:

• Competitive Wages
• An incredible work environment
• RV Rental Discounts for staff
• An Employee Assistance Program at no cost to an employee
• Company Matching World Vision Child sponsorship program

Compensation: $22 - $23 per hour

Fraserway RV is part of Canada’s largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer’s vacation dreams are realized.

If you know this is the position for you, we would like to hear from you. Please submit your application with a copy of your resume and cover letter to be considered.