Join the Cleveland Clinic team where you will work alongside passionate caregivers and leave a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world

Our commitment to exceptional care extends beyond the clinical setting. Every interaction plays a role in creating a safe, welcoming experience for our patients, visitors, and caregivers. As a Shuttle Bus Driver,you’llhelp connect our community across Cleveland Clinic Main Campus, employee parking areas, andspecial eventswhile providing safe, reliable, and courteous transportation.

From greeting passengers with a friendly “hello” toassistingindividuals who needadditionalsupport, your service can make a meaningful difference each day.You’llprovide transportation for patients, visitors, and employees whilemaintaininga strong focus on safety, professionalism, and exceptional customer service.

In this role,you’llalsoassistindividuals with physical challenges when boarding or exiting the shuttle, includingoperatingthe wheelchair lift and properly securing wheelchairs before the shuttle is in motion. Your attention to detail and commitment to safety help ensure every passenger has a comfortable and positive experience.

A caregiver in this position works Mon-Fri, 1:45 pm — 10:15 pm.Every 7weekswillwork onweekends.

A caregiver who excels in this role will:

• Conduct friendly,courteousand helpful interactions with passengers.

• Provide wheelchairassistanceto destination and provide positive hand off with destination caregiver.

• Provide safe,efficientand quality shuttle transportationserviceas measured by drivingrecord, compliance with established DOT regulations and Cleveland Clinic safety policies.

• Maintain vehicle presentation and cleanliness at all timesin accordance withpolicy and procedures.

• Maintain situational awareness both inside/outside the shuttle at all times.

• Report any suspicious behavior to CCPD.

• Complete daily passenger vehicle safety inspections prior to placing the shuttle into operation and at the end of the shift.

• Record deficiencies and report prior to dispatching the vehicle.

• Maintain currency and effectiveness in operating wheelchair lift and associated equipment and safely secure patient and wheelchair at the wheelchair station.

• Assistpassengers/luggage on/off shuttle.

• Record ridership data.

Minimum qualifications for the ideal future caregiver include:

• Can read and write sufficient to fill out maintenance check lists

• Can follow verbal directions and communicate in a clear and concise manner

• Commercial driving training for purpose of safe handling of a shuttle bus with a capacity of up to 40 passengers

• Possess a valid State CommercialDriversLicense (CDL) with air brakes and passenger endorsement and have less than 6 points on record

• Maintain eligibility of insurability asdeterminedby CCF's insurance carrier's requirement tooperateFoundation vehicles

• Drivers assume responsibility to pay fees associated with traffic violations

• 5 years driving experience

Preferredqualifications for the ideal future caregiver include:

• High School Diploma

• Prior experience transporting passengers,patientsor clients

• Prior commercial driving experience

• Strong safety awareness

• Strong customer service

• Basic computer skills