Job Description

Shuttle Assistant Manager - UKHC

Application Deadline: 3 June 2026

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: R6177-1_110 TRANSCRIPT AVE

Reporting To: Operations Manager

Compensation: $18.00 - $19.00 / hour

Position: Shuttle Services Assistant Manager
Location: UK Healthcare - 110 Transcript Ave.
Schedule: Shifts will vary
Pay: $18/hour - $19/hour
**Must be willing to work evenings and weekends**

The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations. Please note: Applicant must have experience operating shuttles.

Key Responsibilities

• Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
• Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees. This may include but is not limited to operating CDL and Non CDL shuttles.
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports and schedules as required.
• Fill in to provide coverage for front line positions, as needed.
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.

OTHER DUTIES:
Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills, Knowledge and Expertise

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Driving CDL & Non CDL shuttles

Benefits

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only)

Generous Paid Time Off Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

Comprehensive Health Plans Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave Enjoy time off to support your growing family or care for loved ones.

(Part Time)

401(k) Plan Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.