Job Description

RH is seeking a Showroom Leader to guide the Dennis & Leen/Formations New York showroom. Known for sculptural forms and uncompromising craftsmanship, these collections feature furnishings crafted from solid wood, hand-forged iron, natural stone, and other authentic materials that celebrate artistry and enduring design.

The Showroom Sales Leader serves as the steward of the showroom experience—leading a team of sales professionals while cultivating meaningful relationships with the interior design and architecture community. This role blends thoughtful leadership with strategic client development, positioning the showroom as a destination for design professionals seeking distinctive, heirloom-quality furnishings.The ideal candidate brings a refined understanding of the luxury interiors market, a deep appreciation for craftsmanship, and a natural ability to build lasting partnerships with the trade.

YOUR RESPONSIBILITIES

• Lead and inspire a team of showroom professionals, fostering a culture of collaboration, accountability, and exceptional service
• Cultivate relationships with leading interior designers, architects, and trade professionals to expand the showroom’s book of business
• Serve as a trusted advisor to clients, guiding them through product selection, customization, and project coordination
• Oversee daily showroom operations, including client appointments, order management, and communication with the Los Angeles workroom from quote through delivery
• Ensure the showroom environment reflects the artistry, craftsmanship, and refined aesthetic of Dennis & Leen/Formations
• Partner with leadership to support marketing initiatives, events, and trade engagement that strengthen brand presence within the design community
• Maintain strong organization of project pipelines, client communications, and showroom logistics
• Represent the brand with credibility and expertise across all client interactions and industry engagements

OUR REQUIREMENTS

• 5+ years of experience within luxury interiors, high-end furnishings, or the professional design trade
• Leadership experience guiding high-performing sales or client service teams
• Established relationships within the interior design and architecture community preferred
• Strong understanding of custom furnishings, artisanal materials, and the needs of the trade-only market
• Exceptional communication skills and a polished, professional presence
• Highly organized with strong project management skills and client relationship management
• Passion for design, craftsmanship, and heritage-driven brands

PHYSICAL REQUIREMENTS

• Movement throughout the showroom floor for extended periods of time
• Occasional lifting or movement of product samples and showroom materials
• Participation in showroom events and client meetings as needed
• Negotiations and resolve customer feedback with a solutions-oriented approach

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.