Job Description

About the Client:

A well-established IT solutions provider with over 17 years of industry experience, the company specializes in distributing globally recognized brands such as AMIDA, HAVIT, PNY, and other leading technology products, including laptops, desktops, CCTV systems, printers, and computer accessories. With a proven record of trust and customer satisfaction, the organization continues to be a leader in providing multi-solution IT services across Sri Lanka.

Key Responsibilities:

• Greet, welcome, and assist customers in a friendly and professional manner.
  
• Provide accurate product information including features, pricing, warranties, and after-sales services.
• Engage with customers to understand their needs and recommend suitable ICT products and solutions.
• Conduct product demonstrations and comparisons to help customers make informed decisions.
• Handle billing, invoicing, and payment collections efficiently.
• Manage merchandise returns and exchanges in a professional manner.
• Ensure the showroom is well-organized, stocked, and visually appealing at all times.
• Stay informed on latest product launches, market trends, and promotions.
• Collaborate with the sales and inventory teams to ensure smooth daily operations.

Requirements:

• 12 years of experience as a Showroom Sales Representative or in a similar customer-facing sales role.
• Prior experience in invoicing, billing, or payment collection will be a definite advantage.
• Familiarity with retail sales processes and consumer purchasing behavior.
• Strong communication and interpersonal skills, with the ability to build lasting customer relationships.
• Excellent presentation and negotiation skills.
• Ability to perform in a fast-paced, dynamic work environment.
• Flexibility to work on rotational shifts or weekends when required.
• A positive attitude and a passion for technology and customer engagement.

Why Join Our Client:

• Be part of a leading ICT solutions company with a strong industry presence.
• Work in a professional and supportive team environment that values customer satisfaction.
• Receive competitive remuneration, performance-based incentives, and opportunities for growth.
• Gain hands-on experience with some of the worlds top technology brands.

If you are interested, please send your CV to jobs@mindplus.global or apply below.