Job Description

• Represent the face of the brands, welcome guests, create a positive brand experience, drive increased traffic, and elevate utilization of the facility.
• Plan, coordinate, and host all events - manage scheduling, vendor management, and event set up and clean up.
• Plan and coordinate special regional events to maximize brand impact. Consult with HQ Marketing for major events and the training department for onsite dealer and member training.
• Creatively design customer experiences, including, but not limited to, digital experience, hospitality, and written communication.
• Present product, furniture applications, the Allsteel | Gunlocke story, literature, and samples during sales absence.
• Seek continuous improvement of Standard Operating Procedures to make the space more functional for customers and sales members.
• Develop relationships with sales team and local dealer sales representatives. Fulfill requests from customers and sales members for literature and samples.  Manage onsite literature and product sample libraries and sample chair program for both brands. 

• Bachelor’s degree required, areas of concentration include, but are not limited to, Architecture and Design, Interior Design, Digital Communications, or Marketing.
• A minimum of 3 years of industry experience with a focus on customer experience/client relations, event planning, project management, showroom management, hospitality, or facilities management.
• Previous experience with design or showroom management preferred. 

• Ability to work both collaboratively and individually, with internal and external teams. Role requires working with cross-functional teams on a regular basis.
• Excellent communication skills and interpersonal skills with the ability to lead and influence others.
• Demonstrated ability to manage information, schedules, and budgets.
• Ability to reprioritize quickly and manage multiple projects simultaneously.