Ready to Make a Splash in Formby?
At Victorian Plumbing, we’ve spent years becoming the UK’s favourite online bathroom retailer, but our Formby showroom is where the magic happens in person! We don't just sell taps and tiles; we help our customers turn their "bathroom blues" into the retreats of their dreams.
We are looking for a Showroom Manager who is ready to take the plunge and lead our fantastic Formby team. If you’re a natural leader with a "can-do" attitude and a passion for top-tier customer service, you’ll fit right in. We aren't about high-pressure sales tactics; we’re about flowing with the customer’s needs and ensuring their experience is nothing short of sparkling.
What’s the Role?
As our Showroom Manager, you’ll be the captain of the ship. Your day-to-day will involve:
Leading the Stream: Managing and motivating a small, friendly team to ensure they’re reaching their targets and providing expert advice.
The Perfect Finish: Ensuring the showroom looks immaculate—from our luxury suites to our designer radiators—so customers can truly envision their dream space.
Smooth Operations: Overseeing our ‘Collect From Store’ service, coordinating with our dispatch warehouse, and making sure every customer leaves with a smile (and the right parcel!).
Customer Excellence: Diving deep into product knowledge to help customers navigate their purchases quickly and effectively.
Are You the Perfect Fit?
We’re looking for someone who doesn’t just "go with the flow" but actively drives the team forward. Ideally, you will have:
Management Experience: You’ve steered the ship before and know how to get the best out of a team.
A Sparkling Personality: You’re upbeat, professional, and pride yourself on being helpful.
Attention to Detail: You can spot a smudge on a chrome tap from across the room and ensure every order is checked to perfection.
A Solid Foundation: Experience in retail or showrooms is great, but a positive, "taps-on" approach to leadership is what we really value!
Why Join Victorian Plumbing?
We offer a supportive environment where your hard work won't go down the drain. You’ll be part of a team that prides itself on an "uncomplicated" shopping experience, helping customers create bathrooms they can truly reflect in.
Don’t let this opportunity leak away! If you’re ready to pour your energy into a new challenge, we’d love to hear from you.
**Location: 43 Stephenson Way, Formby, Liverpool, L37 8EG (Onsite)
***Hours: Monday to Saturday (8:30am – 5:00pm) with a scheduled day off during the week. Sundays: Relax! We are closed.
We are Victorian Plumbing (Victorian; like the era, not Victoria; like the Spice Girl)
From our humble beginnings, we’ve quickly become the UK’s largest and most recognisable bathroom retailer.
Along the way we’ve remained a family-run business, building a reputation for quality and unbeatable value.
At our headquarters in Merseyside, and in several other locations across the country, we’ve grown to employ a diverse team of over 500 wonderful colleagues.
As our business continues its trajectory, exciting opportunities and new job roles are always opening up.
So, if you’re looking for a rewarding career at a business that encourages personal development - you’re in the right place.
