Sales & Business Development

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  Drive showroom sales performance by setting and monitoring sales targets for the team.
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  Identify and implement strategies to increase showroom traffic and customer engagement.
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  Collaborate with the marketing team to execute promotional activities and campaigns.
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  Analyze market trends, customer preferences, and competitor activities to improve sales strategies.
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  Support the sales team in closing complex or high-value deals.

Customer Experience Management

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  Ensure a premium customer experience by maintaining high service standards.
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  Handle customer inquiries, complaints, and escalations promptly and professionally.
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  Monitor and improve the customer journey from initial contact to post-sale follow-up.
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  Implement customer feedback mechanisms to enhance service delivery.

Team Leadership & Staff Management

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  Train, and develop showroom staff to deliver exceptional service and achieve performance goals.
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  Conduct regular performance reviews, provide feedback, and identify training needs.
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  Motivate and mentor the team to foster a positive work environment and high morale.
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  Ensure compliance with company policies, sales processes, and operational standards.

Showroom Operations & Facility Management

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  Oversee showroom presentation, including vehicle displays, cleanliness, and brand alignment.
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  Manage inventory levels, vehicle availability, and coordinate with logistics for timely deliveries.
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  Ensure proper handling of administrative tasks, including documentation and reporting.
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  Implement and maintain safety protocols and ensure regulatory compliance.

Reporting & Data Analysis

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  Prepare and submit reports on showroom performance, sales figures, and customer feedback.
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  Analyze sales data to identify patterns, areas for improvement, and growth opportunities.
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  Monitor expenses and ensure cost-effective operations without compromising service quality.

Requirements

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  Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
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  Minimum of 5 years of experience in showroom management, preferably in the automobile industry.
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  Strong leadership, team management, and problem-solving skills.
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  Proven track record of achieving sales targets and driving business growth.
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  Excellent communication, negotiation, and customer service abilities.
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  Knowledge of automobile sales, financing options, and industry trends.
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  Proficiency in Microsoft Office Suite, CRM software, and inventory management tools.
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  Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
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  Ability to build and maintain strong customer relationships.

Benefits

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  Competitive
  Salary
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  13th Month
  Allowance
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  Leave
  Allowance
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  Monthly Performance
  Bonus
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  Retirement Savings
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  Robust Medical Coverage
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  Daily Lunch
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  Employee Car Ownership Scheme
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  Learning & Development Budget
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  Group Life Insurance
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  Paid Time Off
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  Opportunity to work
  in a fast-paced and dynamic environment