Bath Planet by Bath Concepts

Showroom / Customer Service Representative

Bath Planet by Bath Concepts  •  $34k - $40k/yr  •  Spokane Valley, WA (Onsite)  •  10 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.
23
AI Success™

Job Description

Showroom / Customer Service Representative


Location: Spokane Valley
Pay: $17.13–$20.00 DOE + Commission + Benefits
Employment Type:
Full-Time

Regular Schedule:
Tuesday–Friday: 10:00am–7:00pm
Saturday: 8:00am–5:00pm

Important: Hours will vary during home shows, special events, and peak seasons. Availability to work weekends to cover home shows is mandatory.

About the Role:
NW Bath Specialists is looking for a reliable, high-energy Showroom / Customer Service Representative who enjoys working with customers and wearing multiple hats. This is a front-facing role that combines phone work, showroom assistance, and event support. If you’re flexible, coachable, and customer-focused, we’ll train you to succeed.

Responsibilities:

  • Handle inbound and outbound customer calls
  • Greet and assist customers in the showroom
  • Schedule in-home consultations and follow up with leads
  • Maintain accurate records using CRM software
  • Provide excellent customer service from first contact to appointment
  • Act as a jack of all trades, assisting with call center tasks, showroom needs, and events
  • Work required home shows and special events as scheduled

Qualifications:

  • Experience with inbound and outbound calls preferred
  • Strong communication and customer service skills, over the phone and in person
  • Good time management and organizational abilities
  • Flexible schedule and ability to adapt to changing needs
  • High school diploma or GED required
  • Reliable transportation
  • Positive attitude and team-oriented mindset
Bath Planet by Bath Concepts

About Bath Planet by Bath Concepts

Bath Planet offers customers an affordable, attractive, and custom-designed alternative to costly bathroom remodels. The Libertyville, Illinois based manufacturer operates through a network of over 750 dealers across the US and Canada. Founded in 1999 under the umbrella of BCI Acrylic Inc., Bath Planet manufactured products are backed by the Good Housekeeping seal, which signifies exceptional quality and workmanship.

Bath Planet process

Bath Planet begins each project with one crucial first step – communication, with trained representatives who get to know each and every client in order to truly understand their specific home remodeling goals. After the initial contact, Bath Planet offers a free in-home consultation which consists of a full inspection and careful explanation of all available products and services.

Design

The Bath Planet team works closely with each homeowner to design the bathroom of their dreams. With a full line of bath and shower systems, shower doors and rods, accessibility products, and accessories, the possibilities are limited only by imagination. Customers can custom design their own bath system on Bath Planet’s website using the Design Studio.

Installation

Unlike full tear out remodeling projects, many Bath Planet products fit over existing tubs and showers for a fast and frustration-free experience. On the day of installation, a team of professional technicians reviews each step of the process with the homeowner. Before getting started, the installation specialists complete a series of proprietary measures to ensure the work is done correctly and up to Bath Planet standards. By the end of the day, a beautiful bathroom has emerged.

http://bathplanet.com

https://www.facebook.com/BathPlanet/

https://twitter.com/bathplanet

https://plus.google.com/109033708931206852855/about

https://www.pinterest.com/bathplanet/

http://bathplanetfaqs.com/

http://bathplanetlocations.com/

http://www.bathplanetspecials.com/

Industry
Construction & Skilled Trades
Company Size
51-200 employees
Headquarters
Libertyville, Illinois
Year Founded
1999
Social Media