Job Description

We’re looking for a skilled and dedicated Bench Locksmith to join our expert team at Banham, a name synonymous with security and craftsmanship. Based in one of our showrooms, you’ll play a key role in fabricating and duplicating keys, building and repairing locks, and providing exceptional service to our in-house engineers, trade partners, and customers.

Whether you’re an experienced locksmith or eager to train in Banham’s specialist systems, this is a fantastic opportunity to develop your skills within a respected and long-established security brand.

Who are we?

Celebrating our Centenary, Banham is a family-owned, family-run business that has been providing security solutions since 1926. We operate throughout London and the Home Counties, offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our standards of People, Service and Quality alongside our core values of Family, Pride and Trust Employees who began their Banham careers as trainees now head our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years through continual training, internal mobility and development opportunities.

What You’ll Do

• Carry out general bench locksmith work, including pinning up cylinders, assembling locks, and cutting keys by hand and by machine.

• Service and repair locks brought into the showroom, providing expert advice on maintenance and care.

• Maintain accurate stock records, perform regular stock checks, and address discrepancies in lock components and assemblies.

• Ensure all locks, components, and materials are correctly booked out using our computerised systems to keep stock levels precise.

• Complete and submit all required documentation, including daily logs and health & safety checks.

• Keep the work area clean, organised, and compliant with all health and safety standards.

What You’ll Bring

• Strong customer service skills and the ability to communicate clearly and professionally with customers and colleagues.

• Excellent organisational skills and the ability to prioritise tasks in a fast-paced environment.

• A proactive and adaptable attitude with a focus on continuous improvement.

• High attention to detail and commitment to producing work of the highest quality.

• Ability to work both independently and as part of a collaborative team.

• Understanding of and adherence to health and safety procedures.

• A natural problem solver with a hands-on, technically minded approach.

• Be flexible to support other showroom locations when required.

• Working 5 days out of 6 (Mon - Saturday) 8:30am-5:30pm

Desirable Skills & Experience

• Previous experience as a bench locksmith or in a similar trade role.

• Experience with Banham or third-party locks.

• Knowledge of X3 or Fusion Capture systems (training provided).

• IT literacy and confidence using digital systems.

What will you get in return?

You will be entitled to a competitive annual salary of up to £27,000 (depending on experience) and a great range of benefits including:

• 33 days Annual Leave (includes bank holidays)

• Sick Pay that increases with length of service

• Subsidised Private Medical Cover after completing and passing probationary period

• Annual season ticket loan & Banham interest-free loan

• Cycle to work & Home & Tech scheme (each up to the value of £2k)

• Recruitment referral bonus scheme: Earning up to £1,000 per successful referral (T&Cs apply)

• Gym discount of up to 25%* (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios

• Auto-enrolment into our pension scheme

• Training and development opportunities (including day releases for studies/exams)

• Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens)

• Up to 50% off Banham products

• Banham Social Events

• Employee recognition rewards and moments of magic prizes

• Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend

• Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered (including personal attacks and sport-related injuries)

• An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family

• Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010. Over £17 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden Trust.

If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.

Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law.

We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.