An established brokerage is seeking an
on-site Short-term Insurance Administrator
who will be essential for delivering high-precision administrative support and ensuring the seamless management of client portfolios. You will serve as a vital link between the firm and insurance providers, taking full ownership of policy lifecycles to maintain the high standards of service and compliance the organisation is known for.

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  Policy & Portfolio Management
  : Facilitate the end-to-end processing of short-term insurance policies, including new business applications, renewals, and endorsements.
• 
  Provider Liaison
  : Coordinate directly with insurance companies to ensure accurate policy documentation and timely response to queries.
• 
  Claims Administration
  : Support clients through the claims process by gathering required documentation and monitoring progress until finalisation.
• 
  Compliance & Accuracy
  : Ensure all administrative actions align with industry regulations and internal quality standards, maintaining meticulous electronic records.
• 
  Client Relationship Support
  : Assist in the preparation of renewal schedules and amendments, ensuring clients receive clear and professional communication regarding their coverage.

Requirements

• 
  Proven experience within the insurance industry is essential.
• 
  Relevant insurance industry certifications would be beneficial.
• 
  Solid understanding of short-term insurance products, terminology, and administrative workflows.
• 
  Fully Bilingual in English and Afrikaans.
• 
  Exceptional attention to detail and the ability to manage high volumes of administrative tasks accurately.
• 
  Proficiency in MS Office & atWork CRM.

Benefits

• 
  This is a full-time, on-site position in Somerset West.
• 
  Working hours: 08:15 - 17:30, and Friday until 15:00.
• 
  Benefits: 13th cheque after 1 year, 1 day off each month for personal admin & 15 days annual leave.
• 
  Ideal start date: 1st June 2026