East Midlands Shared Services

Short Breaks Personalisation Officer

East Midlands Shared Services  •  £16.30 - £17.71/hr  •  United Kingdom of Great Britain and Northern Ireland (Hybrid)  •  12 hours ago
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Job Description

Contract Type: Permanent

Working Hours: 18.5 hours per week

Worker Type: Hybrid Worker

Salary: Starting Salary is £32,597 (Level one), rising to £35,412 per annum (pro rata for part-time) (Pay award pending)

Location: The Short Breaks Team is based at Loxley House; however this role is for hybrid working

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here

About the Role

We have an exciting opportunity for one part time Short Breaks Personalisation Officer to join our busy team!

The Short Breaks Personalisation Officers play a vital role in supporting families and disabled children/young people to access person centred, appropriate short breaks provision.

The Personalisation Officer’s responsibilities can be split into two main areas:

1.Enabling access to Short Breaks Services for disabled children and young people in line with pathway one and two provision:

  • Processing applications made directly by families/professionals and de-escalations from the Children's Disability Service
  • Screening for eligibility criteria
  • Assessing families needs through utilising application forms, professional supporting letters, liaison with schools and other agencies and the Resource Allocation System (RAS). This is including the completion of home visits, and other visits necessary to gain a holistic view of the child/young person and capture their voice
  • Identifying level of support needed and indicative budget
  • Completing annual reviews for Pathway Two support packages and processing Pathway One re-applications, to ensure services are still appropriate and meeting needs
  • Following up and answering short breaks enquiries

2. Assisting and enabling service users to use their Personal Budget to meet their social care and or health care needs, by helping them plan and source both paid support, and unpaid informal support from their social networks and communities.

  • Completing person centred support plans and other mandatory documentation to request and refer to the appropriate identified services in line with the child/young persons identified SEND outcomes.

About You

The ideal candidate will have high standards of communication with vulnerable adults and children, as well as being able to work in partnership with other professionals and agencies and the ability to communicate in varied ways with disabled children and young people.

The Personalisation Officer is expected to work directly with citizens to identify appropriate support and provision, in line with their personal support plan / care plan and direct payment (if relevant).

Please ensure that the personal statement in your CV demonstrates the following:

ESSENTIAL REQUIREMENTS:

  • Knowledge of Personalisation and Person Centred ways of working
  • Knowledge of the SEND outcomes framework
  • Ability to work in a person-centred way to develop individual care and support plans, which meet identified outcomes (inclusive of conducting home visits)
  • Experience of managing and prioritising own workload, working independently and recognising when support from your line manager is required
  • Experience in maintaining electronic case files and administrative systems

A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Natalie Davies - Short Breaks Coordinator, by telephone on 0115 8762745 or by email at shortbreaksservices@nottinghamcity.gov.uk

Closing Date: 19th July 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: In August 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

  • 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
  • Access to a generous, defined benefit pension scheme offering 17.9%
  • Smart Working – to support your work life balance
  • Health and wellbeing benefits including access to our Employee Assistance Programme
  • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

East Midlands Shared Services

About East Midlands Shared Services

Leicestershire County Council and Nottingham City Council formed a partnership in 2010 to deliver HR, Payroll and Finance transactional shared services. Supported by state-of-the-art technology, EMSS offers a sustainable solution to deliver more efficient, cost-effective services.

Industry
Government & Public Safety
Company Size
1-10 employees
Headquarters
Leicester, GB
Year Founded
Unknown
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