Job Description

Job Location: Nashville RC - Smyrna, TN 37167Empower Rental Group is hiring a Shop Mechanic - Heavy Equipment in Nashville, TN!
Take Command of Your Day as a Shop Mechanic!
Are you an expert mechanic who thrives on independence and enjoys being the go-to problem solver? Empower Rental Group is looking for a self-motivated Shop Mechanic for our Nashville, TN location to be the face of our company. We are a family of local equipment rental providers across the Southeastern US that began with 3 locations and have expanded to over 36 locations since 2021, with the goal of being the difference in the equipment rental industry by doing everything differently.
What You'll Do:
As a Shop Mechanic, you will work out of our Nashville branch in Smyrna, TN, and make critical shop decisions. If you’re ready to own your work and join a company that’s shaking up the industry, we want to talk to you!. You will be a vital link to our customers, ensuring their equipment runs flawlessly. You will work with other Mechanics in the shop to maximize equipment uptime and deliver exceptional service.
Key Responsibilities:
- Be the Expert in the Field: Travel to customer job sites to perform urgent service calls, complex diagnostics, and emergency repairs on our diverse fleet of heavy equipment.
- - Diagnose complex issues with heavy equipment powertrain, hydraulic, and electrical systems using a computer analyzer and traditional troubleshooting methods.
- - Completes complex repairs to the fleet.
- - Completes repairs on company vehicles.
- Drive Fleet Reliability: Execute scheduled preventative maintenance (PMs) and routine inspections at the branch to prevent issues before they start.
- - Completes preventative maintenance such as changing filters, checking fluids, and filling tires.
- - Complete inspections.
- Leverage Technology: Utilize a company-provided laptop or tablet to accurately manage work orders, look up parts, and document all repairs and services in a timely manner.
- Act as a Trusted Partner: Professionally communicate with customers on-site, providing updates, explaining repairs, and training them on the proper use of equipment to ensure their success.
- - Assists customers with loading and unloading fleet orders.
- - Assists customers with questions/customer service as applicable.
- Support the Shop:  You will assist the team with more complex repairs and help mentor other technicians.
- - May perform repairs on the small fleet.
- - Complete standard repairs to the fleet.
- - Assists other mechanics with tasks such as lifting or moving heavy objects.
- - Completes any type of work with supervision.
- - Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
- - Maintains a safe work environment and is committed to adhering to all company and customer-site safety policies.
- - Demonstrates behaviors aligned with the Company’s Core Values at all times.
- - Performs other related duties as assigned.
Job Requirements:
- Over 5 years of hands-on experience diagnosing and repairing heavy construction and/or aerial lift equipment. Experience with major brands is a plus.
- A Valid Driver’s License and the Ability to Drive Company Vehicles per Insurance Requirements may be required on a case-by-case basis, depending on branch needs.
- Excellent Customer Service Skills – for both internal and external customers.
- Self-starter who can work effectively with minimal supervision and manage your time and priorities in a dynamic field environment.
- Knowledge of diesel engines, diagnostics, powertrain, hydraulic, and electrical systems.
- Must be proficient with modern diagnostic tools and comfortable using mobile technology for work orders and documentation.
- Completes rental equipment preparation by the delivery date.
- Maintains a ready line.
- Achieves quality standards.
- A must-have own set of comprehensive mechanical tools is required.
Our Company Benefits Include:
- 401(k)
- 401(k) matching
- Medical Insurance
- Dental Insurance
- Vision insurance
- Health Savings Account
- Employer-paid life insurance with a "buy-up" option
- Employee Assistance Program
- Employer-paid STD disability benefits
- Paid Parental leave
- Paid time off
- Paid Holidays
- Employee Referral program
- Retirement plan
- Fast-growing environment with opportunities for advancement
Empower Rental Group is an Equal Opportunity Employer