Job Description

Shop Manager / Lead Stylist — Drybar Richmond

Full-Time | Leadership Role | On the Floor + Building the Business

Do you love hair and love building something that wins?

Do you get excited by coaching a team, driving performance, and seeing the score change because of your leadership?

Drybar Richmond is hiring a Shop Manager / Lead Stylist to lead, grow, and elevate our shop in one of the most dynamic college towns in the country.

This is a rare opportunity to step into a shop that’s already established — but still early enough for you to shape the culture, build the business, and make your mark.

💛 Why This Role Is Different

Richmond is a growth market with incredible potential.

You’ll have the opportunity to:

• Build a high-performing team and culture
• Create momentum in a growth market
• Drive real business results — not just manage shifts
• Make your mark in a highly visible location

If you’ve ever wanted to run a shop like it’s your own, this is it.

💛 What You’ll Love About This Role

• You’ll still do hair (this is not a desk job)
• You’ll run the shop day-to-day with real ownership
• You’ll coach, inspire, and develop a team
• You’ll drive results and see the score change because of your leadership
• You’ll grow within a multi-unit, expanding franchise group

💛 You’re Not Doing This Alone

This isn’t a solo act — it’s a team sport.

You’ll be backed by:

• A Shop Educator (your partner in training + quality)
• A Client Relations Manager (driving hospitality + sales at the front)
• A District Manager + Multi-Unit Team (coaching, strategy, and support)

👉 Translation: you get to focus on leading, coaching, and growing the business — not just surviving the day.

The Mission

As Shop Manager, you are responsible for:

• Running smooth, high-energy daily operations
• Driving the business forward through leadership, coaching, and execution

What You’ll Do

• Lead daily operations and set the tone for the team
• Coach stylists and front desk on service, sales, and productivity
• Own and drive KPIs: client count, revenue, add-ons, memberships, retail, labor
• Build weekly plans and execute to hit goals
• Deliver Drybar services and lead from the chair
• Maintain brand standards, scheduling, and shop operations

Qualifications

• Active cosmetology license (required)
• Leadership experience preferred (assistant manager, lead stylist, educator, etc.)
• Strong communication and coaching skills
• Comfortable with goals, metrics, and accountability
• Positive, steady, solutions-oriented leader
• Passion for both service excellence and business results

Compensation & Perks

• Competitive base pay + tips
• Leadership / KPI bonus opportunities
• Service, membership + retail commissions
• Growth path within a multi-unit organization
• Paid time off
• Health insurance

Who Thrives Here

• Leaders who want to build — not just maintain
• Coaches who develop people and drive results
• Team players who hold high standards and take pride in what they lead

✨ If you’re ready to lead, build, and create a high-performing shop in Richmond — we want to meet you.

Legal Disclaimer

©2024 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.