Career Directions Ltd

Shop Manager

Career Directions Ltd  •  Republic of Kenya (Onsite)  •  1 hour ago
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Job Description


1. Drive the Revenue & Profitability of the Shops within allocated Retail cluster

2. Reports & Sales projections/planning

3. Enforce SOPs across all Stores within the Cluster

a. Manage the shops look and feel i.e. merchandising consistent with the brand, uniforms and

consistency in animation activities inside or outside the shop

b. Manage balance between consignment stocks and DFP sales with an objective of

maximizing device sales

c. Cash management: maintaining accuracy & integrity in EJaze, Tkash, cash reconciliations

and reporting.

d. Audit adherence to policies and procedures and take the necessary actions i.e. Team

Training, execute stock takes, customer experience surveys

4. Internal & External Stakeholder Engagement

a. Represent the company in relation with local authorities, proactive attitude to local

authorities in order to seek business and promotional activities

b. Identify and provide potential sales leads to the relevant stakeholders in Enterprise or

Mobile.

5. People & Performance management – Drive performance culture, holding weekly meetings with

the teams, manage staff welfare, manage staff retention/attrition/replacement


Requirements


Bachelor’s Degree in Business, Marketing or related field

Experience: 2 – 3 years’ experience in sales and retail management

Technical competencies:

  • Sales management

  • Customer relationship management

  • Sales Negotiation

  • Product Knowledge

  • Planning and Organization

Core competencies:

  • Customer focus

  • Networking and building partnerships

  • Influencing and negotiating

  • Analytical thinking

Leadership competencies:

  • Strategic orientation

  • Business Acumen

  • Results orientation

  • Developing self/others
Career Directions Ltd

About Career Directions Ltd

CDL is a proactive Human Resource Management consultancy firm specializing in Strategic Labour Force Outsourcing, Recruitment, Training, Payroll Processing and Total Human Resource Management. Since 2003, we have been a one-stop shop for all HR related queries and support in and around East Africa. We champion best practice in Human Resource while going the extra mile to proactively address workers needs in order to achieve optimum productivity & profitability.

Our Mission

To support and contribute to our partners success while improving the lives'​ of the community.

Our Vision

To be a partner of choice in providing quality manpower outsourcing solutions.

Our Core Values

1.Professionalism: Conducting our business in the most professional way

2.Respect: Giving due respect to self and others and maintain the environment of teamwork and growth.

3.Passion: To be passionate in all we do.

4.Integrity: To act with honesty and integrity without compromising the truth.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Nairobi, KE
Year Founded
2003
Website
cdl.africa
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