Job Description

Are you seeking a rewarding role with a respected company? Join Opifex-Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

Opifex-Synergy represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors.

The Shop Foreman ensures Service Technicians, equipment, and materials are utilized properly to maximize productivity. This role works to improve efficiency and customer satisfaction by ensuring equipment is properly maintained and repaired. The position partners closely with the Service Manager and supports building a profitable branch through leadership, service excellence, and maintenance expertise. This role may serve as a pathway to a future Service Manager position.

Essential Functions

• Ensure the shop complies fully with company safety policies and procedures, including proper PPE usage
• Maintain organization and cleanliness standards across the shop, yard, and wash bay areas
• Coordinate daily activities of Service Technicians
• Provide hands-on training and support for new and existing technicians
• Supervise shop personnel as needed or in the absence of the Service Manager
• Oversee safe maintenance and repair of complex rental equipment
• Diagnose and supervise equipment repairs to ensure quality and efficiency
• Conduct regular inspections of rent-ready equipment to ensure standards are met
• Maintain accurate and timely documentation of work performed, including work orders
• Travel to customer job sites as needed to assist with equipment repair and maintenance

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Required Education and Experience

• High School Diploma
• 2-year technical certificate, 5 years of heavy equipment service experience, or a related college degree
• PC proficiency, particularly in Microsoft Office applications
• Extensive knowledge of OEM equipment and maintenance
• Valid Driver’s License
• Strong organizational skills
• Excellent customer service skills
• Ability to build relationships and motivate team members

Military service will be considered in lieu of education/certification experience as applicable.

Supervisory Responsibilities

• No direct reports; provides training and supervision to technicians as needed

Work Environment

• Work is conducted in construction sites, equipment yards, and shop environments
• Regular exposure to heavy machinery and diesel-powered equipment
• Frequent outdoor work in varying weather conditions including heat, cold, rain, and wind
• Physically demanding environment with uneven terrain, dust, mud, and noise
• Combination of shop and field work, including occasional travel
• Strict adherence to safety protocols is required
• PPE such as steel-toe boots, safety glasses, gloves, and hearing protection required
• Work may involve confined spaces or elevated positions
• Lifting heavy materials is regularly required
• Adaptability required as conditions and priorities change

Travel Required

• May require local parts pickups and occasional job site visits

Physical Demands

• High level of physical stamina and mobility required
• Frequent lifting, carrying, and maneuvering of equipment up to 50 pounds or more
• Regular bending, squatting, kneeling, crouching, and reaching
• Prolonged standing and walking on uneven terrain
• Climbing in and out of trucks, trailers, and equipment
• Ability to work at heights and maintain balance
• Manual dexterity required for controls and documentation
• Must safely operate vehicles and remain alert in active environments
• Occasional pushing and pulling of heavy materials

Other Duties

Please be aware that this job description outlines the primary duties and responsibilities of the role but may not include every task. Responsibilities may change with or without notice based on business needs.

Our Benefits & Perks

We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of our team both at work and at home.

Core Benefits:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company paid holidays
• Company Paid Wellness, Employee Assistance, and Discount Programs
• Boot/PPE Annual Allowance
• Career Development & Company Paid Training

Benefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we’ll walk you through the benefits specific to this role. This position may also include Tool Reimbursement, Safety Bonuses, Profit Sharing, and/or Commission earning opportunities.

Additional Eligibility Requirements

At Opifex-Synergy, we prioritize the safety and well-being of our employees. All successful candidates must undergo a drug test and background check before their start date.

Opifex-Synergy is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.