Fletcher Jones Management West

Shop Foreman

Fletcher Jones Management West  •  $71k - $180k/yr  •  Mercedes, AR (Onsite)  •  7 days ago
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Job Description

At Mercedes-Benz of Beverly Hills, we don’t just fix vehicles—we deliver a world class guest experience. We are seeking an experienced Shop Foreman to lead shop operations, support technician performance, and ensure every repair meets the highest standards of quality and timeliness.

If you are a highly skilled technician who naturally leads others, thrives in a fast-paced environment, and takes pride in developing people and improving performance, this is your opportunity to step into a critical leadership role within a high-performing service team.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid sick leave
  • Paid vacation
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

What You Will Do

  • Lead the daily workflow of the shop, ensuring efficient dispatching and proper alignment of work to technician skill level.
  • Provide hands-on diagnostic and technical support on complex or difficult repairs.
  • Monitor repair progress and remove obstacles to keep work moving and on schedule.
  • Ensure all repairs meet manufacturer standards, safety requirements, and dealership quality expectations.
  • Partner with Service Advisors to support clear communication on repair status, timelines, and additional work.
  • Support technician productivity, efficiency, and overall shop performance.
  • Coach, mentor, and develop technicians to improve skill level, diagnostic ability, and repair quality.
  • Identify and address repeat repairs, comebacks, and quality concerns.
  • Reinforce shop organization, safety standards, and a professional work environment.
  • Act as a working leader—setting the tone for accountability, professionalism, and performance.

What We Are Looking For

  • Advanced automotive diagnostic and repair experience required.
  • Prior leadership experience as a Shop Foreman, Lead Technician, or similar role preferred.
  • Strong understanding of dealership service operations and workflow.
  • Proven ability to support and develop technicians through coaching and technical leadership.
  • High level of accountability for repair quality and shop performance.
  • Strong communication and collaboration skills across service, parts, and management teams.
  • Ability to make decisions, solve problems, and maintain composure in a fast-paced environment.
  • Manufacturer certifications and/or ASE certifications preferred.
  • Valid driver’s license and clean driving record.

Pay $144,000 - $180,000 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, bonuses, overtime, benefits (vacation and sick) etc. The annual rate for this position is $70,800. Bonuses range from $73,200 - $109,200 per year based on performance.

We attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.

We are an Equal Opportunity Employer

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Fletcher Jones Management West

About Fletcher Jones Management West

ABOUT US

Fletcher Jones Management West is the centralized Business Development Center that supports the 13 Fletcher Jones luxury automotive dealerships nationwide from Hawaii, Northern California, Southern California, Nevada and Illinois.

We are family-owned and operated and take pride on growing the company with a focus on our team members. The Fletcher Jones Business Development Center encompasses the following departments: Sales Business Development Center, Service Business Development Center, Client Loyalty, First Impressions, Marketing, Regional Business Office & Centralized IT.

OUR MISSION

At Fletcher Jones Management West, we nurture a shared vision through listening with curiosity and acting with integrity.

We embrace change, encourage growth, and promote professional development while being driven by passion and striving for Guest Experience Excellence.

JOIN OUR TEAM

For employment opportunities, please visit: https://www.fletcherjones.com/careers/fjmw/

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Newport Beach, CA
Year Founded
2007
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