Midwest Peterbilt Group

Shop Foreman

Midwest Peterbilt Group  •  Gretna, NE (Onsite)  •  5 months ago
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Job Description

Level ExperiencedJob Location Peterbilt of Omaha - Gretna, NEPosition Type Full TimeEducation Level High SchoolTravel Percentage NoneJob Shift DayJob Category Management

The Shop Foreman carries out supervisory responsibilities in accordance with the Company’s policies and procedures. The Shop Foreman directs and coordinates activities concerning the diagnosis and repair of heavy-duty trucks.

Management Duties:

  • Coordinate the activities of mechanics in the diagnosis and repair of medium and heavy duty trucks.
  • Train mechanics in mechanical skills needed
  • Recommend equipment, materials, supplies and parts required to repair medium and heavy-duty trucks
  • Monitor warranty procedures followed by technicians
  • Coordinate repair and maintenance of service equipment
  • Review performance of mechanics and submit report to the Service Manager
  • Assist the Service Manager in hiring and firing employees
  • Assist the Service Manager and Service Advisor in answering the phone

Major Duties and Responsibilities:

  • Document the customer’s service requests
  • Advise customers about necessary service for routine maintenance
  • Identify the mechanical problem by questioning the customer and doing a visual inspection or road test
  • Identify if the repair is warrantable and save parts when applicable
  • Look up Federal Recalls and Safety Checks
  • Open the repair order showing time, cost, and labor estimates for service and contact customer for approval to do the repairs
  • Contact customers about additional problems found and recommend corrective procedure
  • Get written authorization from the customer to perform the requested repairs
  • Write a brief but clear description of the problem on the repair order to help the mechanic locate the problem
  • Schedule service work to be done and assign to the mechanic
  • Monitor repair progress to insure repairs are performed in a timely manner
  • Review and close repair orders
  • Explain the work performed to the customer and the cost
  • Deal with customer complaints



Qualifications

Education/Training or

Experience:

  • High School graduate or GED required
  • Diploma from Technical College or equivalent experience required
  • Intermediate to advanced computer skills required
  • 2 years’ experience in heavy-duty truck repair
  • CDL preferred
Midwest Peterbilt Group

About Midwest Peterbilt Group

Midwest Peterbilt Group includes 5 full-service dealerships in Sioux City, Council Bluffs and Des Moines, Iowa; and Norfolk and Lincoln, Nebraska. We offer new and used trucks, as well as parts and service for all makes. Our Sioux City and Council Bluffs locations also feature a full-service Body Shop for repairs and restorations. Our family-owned company has been in business since 1964, and has more than 300 employees.

Industry
Transportation & Logistics
Company Size
11-50 employees
Headquarters
Sioux City, Iowa
Year Founded
1954
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