Macy's

Shoe Expeditor Supervisor - Womens, Full Time - 59th Street

Macy's  •  New York City, NY (Onsite)  •  2 hours ago
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Job Description

  • Day-1 Medical, Dental, Vision Benefits for eligible colleagues
  • Competitive Pay
  • Paid Time Off
  • Flexible Holiday Time-Off & Flexible Scheduling
  • Instant access to earned wages with PayActiv
  • Enhanced benefits: pet, home & auto insurance & more
  • 401(k) plan options available
  • Bonus earning opportunities
  • Growth potential opportunities
  • Employee Discount at Bloomingdale’s & Macy’s Stores

About

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

The ELS (Electronic Location System) / Shoe Expeditor Supervisor leads a team of colleagues who are responsible for the completion of the fulfillment process for Customer orders generated from the sales floor. The Supervisor drives ELS fulfillment Best Practices and achieves store productivity compliance. They teach ELS Policies & Procedures to ensure shoes are delivered to sellers / customers within the goal time of 2 minutes or less. The Supervisor sets high standards and motivates the ELS team to meet objectives that augment the customer experience.

Essential Functions

  • Follow up with team members to ensure process is followed
  • Embraces and utilizes technology
  • Participates in other store functions and / or assist the customer as needed

Qualifications and Competencies

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Strong Interpersonal skills with proven ability to communicate and share information professionally and with diverse groups of customers and peers
  • Resourceful and able to adapt to quickly changing priorities
  • Resourceful self-starter, works well independently as well as part of a team
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends and / or holidays

Physical Requirements

  • Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

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Macy's

About Macy's

Macy's is America’s store for life. The largest retail brand of Macy's, Inc. (NYSE:M) delivers quality fashion at affordable prices to customers at approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam, as well as to customers in more than 100 international destinations through leading e-commerce site macys.com. Macy's inspires fashion exploration and discovery through the most desired family of exclusive brands for her, for him, for the home, and via our dynamic mobile and social platforms. We know the power of celebration, demonstrated through decades of memorable experiences created during Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances. Macy's flagship stores – including New York City’s Herald Square – are internationally renowned and preeminent destinations for tourists. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving nearly $50 million each year, plus 146,000 hours of volunteer service. For more than 160 years, Macy’s has, and continues to, make life shine brighter for our customers, colleagues, and communities.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
1858
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