Job Description

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

This position is responsible for cleaning and repairing used rental equipment, including packaging and shipping of devices for order fulfillment.

This role…

• Cleans and inspects returned devices.
• Ensures device functionality and meets quality specifications.
• Verifies via that burn in process the vitality of the battery life.
• Ensures all equipment that is collected, cleaned, and reflected in inventory.
• Scans device accurately into medical practice management software (i.e., Rivet).
• Follows proper procedures for devices that are returned.
• Meets daily and team goals.
• Completes accurate and timely documentation per established guidelines.
• Resolves problems by clarifying issues; researching and exploring answer and alternative solutions; implementing solution and /or escalating unresolved.
• Abides by Compliance Department standards for documentation.
• Maintains order process via shipping que.
• Ensures products are shipped out according to company standards according to shipping schedule.
• Logs into shipping phone que to answer internal communications regarding shipping.
• Informs Shipping & Refurbishment Lead of inventory needs.
• Packages devices properly for shipment including required device documentation.
• Maintains company quality assurance standards.
• Maintains access to, and security of, highly sensitive materials.
• Refers client complaints to appropriate persons.
• Maintains protocol information supplied from reference materials, memos, and training sessions.
• Participate in other projects or duties as assigned.

We are interested in speaking to individuals with the following…

• High School Diploma required.
• Zero (0) plus years of experience.
• Or equivalent combination of education and/or experience.
• Ability to work flexible hours and overtime when needed.
• Self-motivation and the ability to work independently and with teams.
• Proficient in the use of Word, Excel, Outlook, and PowerPoint.
• Excellent oral and written communication skills.
• Proficient in managing multiple tasks as the same time.

Salary: $17/hourly

Location: Sullivan, IL — This role is based at our Sullivan, Illinois location and requires employees to work onsite.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Extended standing and walking; repetitive lifting, carrying, pushing, and pulling; inventory handling; operation of warehouse equipment; frequent lifting up to 50 lbs.

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com