Job Description

• Supervises and leads subordinates (1st & 2nd shipping/receiving team members, etc.)
• Establishes shipping/receiving team member schedules to cover business needs.
• Monitors and approves shipping/receiving team member daily time punches.
• Ships and receives all product and materials accurately as required.
• Updates status of inbound and outbound orders in ERP system.
• Uses software to track, check, prioritize and ship orders.
• Manages all important documents such as advanced shipping notice, pick slips, bills of lading, purchase orders, etc.
• Audits Red Zone entries for accuracy and FSQA audit requirements.
• Directs the flow of shipping packages from preparation to shipment. Inbound goods to dry storage and parcel shipments to proper destinations.
• Inspects labels, barcodes and other features of completed orders.
• Controls labor budget of the shipping/receiving department.
• Collaborates with logistics, operations & sales, and other managers/supervisors to optimize processes.
• Resolves issues regarding shipped orders.
• Partners with QC department on processing RMA’s.
• Manages recyclable program and inbound/outbound pallet processing.
• Ensures compliance to legal regulations and company policies.
• Reports to management on activities and issues.
• Documents best practice.
• Performs other related duties as required or assigned.

Requirements

• 3 Years minimum of shipping/receiving experience.
• Associates degree required, Bachelor’s degree preferred.
• Working knowledge of ERP/MRP systems, and Microsoft Office (Outlook, Excel, Word, etc.).
• High attention to detail essential with ability to work independently with minimal supervision in a busy environment.
• High attention to internal and external customer needs.
• Good written and oral communication skills,
• High attention to company’s health & safety rules.
• Supervisory experience is an asset.
• Ability to multitask and assist production team when required.