Job Description

Shipping Receiving Specialist II

Department: Customer Support

Employment Type: Full Time

Location: Nashua

Description

The Packing & Shipping Associate is responsible for executing outbound logistics activities with accuracy, speed, and compliance. This role ensures that customer orders, internal transfers, and distribution shipments are prepared, packaged, and dispatched according to defined operational standards and system‑driven workflows.

A Typical Day in the Life Includes

• Order Fulfillment — Pick, verify, and prepare outbound orders based on system‑generated tasks, ensuring alignment with customer specifications and shipping requirements.
• Packing Operations — Package materials using approved methods, materials, and labeling standards to protect product integrity and meet regulatory guidelines.
• Shipping Execution — Generate shipping documents, apply carrier labels, and stage shipments for pickup according to daily schedules and service‑level commitments.
• System Transactions — Complete all outbound confirmations, shipment postings, and documentation within the enterprise system (e.g., Infor WMS/ERP) to maintain real‑time visibility.
• Carrier Coordination — Interface with carriers, drivers, and logistics partners to ensure timely dispatch and resolve exceptions or delays.
• Quality & Compliance — Inspect outbound materials for accuracy, damage, and documentation completeness; follow all audit, safety, and regulatory requirements.
• Inventory Support — Assist with stock replenishment, cycle counts, and discrepancy resolution as needed to support overall warehouse accuracy.
• Continuous Improvement — Identify workflow bottlenecks and contribute to process enhancements aligned with Lean, 5S, and Infor‑driven best practices.

Basic Qualifications

• Experience in shipping, packing, warehouse, or logistics operations.
• Ability to operate barcode scanners, label printers, and basic material‑handling equipment.
• Familiarity with ERP or WMS platforms (Infor experience preferred).
• Ability to lift and move materials within company‑specified weight limits.