Job Description

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. We are seeking to fill a number of key positions within our organization including this Shipping & Receiving Specialist opportunity at NDX Rogers in Athens, TN.

The regular hours for this position are from 9:00 AM to 6:00 PM, Monday through Thursday and 9:00 a.m. to 3:00 p.m. on Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:

• Able to perform all functions/responsibilities of Shipping and Receiving Clerk and has the ability and responsibility to schedule cases and/or invoice cases
• Receives case, opens case and disinfects case for production
• Packs and ships case for delivery through local source or national carrier
• Performs the scheduling function for each case
• Through LIS enter demographics and customer information
• Print preference notes matching to case
• Move case into production area
• Invoices cases and assists with billing questions or issues
• Scanning of paperwork for each case for electronic storage
• Answer all incoming calls
• Respond to all inquiries from customer’s office
• Refers all technical inquires to appropriate team member
• Route delivery when needed
• All other duties as assigned

Skills and Abilities Required:

• Data entry and computer skills
• Ability to coordinate multiple tasks
• Attention to detail
• Excellent customer service
• Valid Driver’s License

Minimum Education and Experience Required:

• Preferred: High school diploma or GED equivalent
• Billing experience required

Hazardous Materials or Equipment Used:

• Disinfectant process chemicals
• Personal protective equipment as required
• Office equipment
• Insert hazardous materials and/or equipment

Physical Requirements:

• Regularly required to sit, stand, walk, and/or reach
• Exhibit fine motor skills and/or perform repetitive motions
• Good hand-eye coordination
• Good manual dexterity
• Ability to walk and stand for long periods of time
• Repeated bending and kneeling
• Vision capabilities: Depth perception, attention to detail and/or color
• Push, pull, lift, and/or carry up to 25 pounds