Job Description

Job Location Charlotte, NC 28273 Position Type Full Time Salary Range $60,000.00 - $65,000.00 Salary/year Job Shift Day

The Shipping Manager is responsible for overseeing all outbound warehouse operations to ensure accurate, timely, and cost-effective shipment of materials. This role leads shipping staff, manages carrier coordination, and ensures customer orders are picked, packed, staged, and shipped correctly while maintaining safety, efficiency, and customer satisfaction.

Key Responsibilities:

• Manage and oversee all outbound shipping operations, including picking, packing, staging, and loading orders for delivery or customer pickup

• Ensure all shipments are accurate, complete, properly packaged, and shipped according to customer and company requirements

• Coordinate daily shipping schedules with delivery drivers, common carriers, and internal transportation teams

• Monitor order status and ensure deadlines are met; proactively resolve delays or issues

• Verify shipping documentation, including bills of lading, delivery paperwork, and system confirmations

• Utilize the company ERP system to release orders, confirm shipments, research order status, and pull shipping reports

• Communicate effectively with sales, customer service, warehouse leadership, and drivers to resolve shipping issues and customer concerns

• Lead, train, and develop shipping associates to ensure consistent adherence to procedures and safety standards

• Operate forklifts and material-handling equipment as needed; forklift experience required

• Enforce safety policies, conduct equipment safety checks, and maintain a clean, organized, and secure shipping area

• Oversee outbound inventory accuracy, including staging integrity and load verification

• Manage returns, mis-ships, and freight claims in coordination with appropriate departments

• Ensure compliance with all company policies, procedures, and safety guidelines in a drug-free workplace

• Present and maintain a professional image and positive work environment

• Perform other duties as assigned

Required Skills &

Qualifications:

• Strong leadership and organizational skills with the ability to manage multiple outbound priorities

• Proven experience in shipping, logistics, or warehouse operations, preferably in a supervisory or management role

• Forklift experience required; certification or ability to obtain certification

• Strong attention to detail to ensure shipment accuracy and documentation compliance

• Experience using ERP or warehouse management systems to process shipments and track order status

• Excellent communication and problem-solving skills to resolve shipping discrepancies and delivery issues

• Ability to work in a fast-paced, deadline-driven environment

Benefits:

• Full health, dental, and vision insurance.

• 401 k

• Paid Holidays

• Vacation Pay

• Employee Referral Program

• Company Discount

• Quarterly Incentive Bonus

• Plus more...

Pay Rate: $60,000-$65,000/year based on experience

Qualifications