PEOPLE PROFILERS

Shipping & Customer Service Executive (Johor, Malaysia)

PEOPLE PROFILERS  •  Johor Bahru, MY (Onsite)  •  3 months ago
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Job Description

Industry: Automotive

MNC Environment

Permanent role


Responsibilities:

  • Coordinate outbound shipments from PTP to Singapore and manage self-collection arrangements at PTP.
  • Oversee container inbound and outbound processes, ensuring timely and accurate handling.
  • Prepare and manage customs documentation, including:
  • Packing Lists
  • Bills of Lading (BL)
  • Delivery Orders and Invoices
  • Liaise with freight forwarders, customs agents, and transport providers for sea, air, land, and courier shipments.
  • Ensure compliance with FTZ regulations and customs requirements.
  • Provide excellent customer service support, including shipment tracking, issue resolution, and communication with clients.
  • Maintain accurate records and reports related to shipping and logistics activities.
  • Support continuous improvement initiatives in logistics and customer service processes.

Requirements:

  • Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or related field.
  • Minimum 3 years of experience in shipping, logistics, or customer service, preferably within an FTZ environment.
  • Strong knowledge of customs procedures, shipping documentation, and freight coordination.
  • Proficient in Microsoft Office and logistics software (e.g., SAP, WMS, TMS).
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.

Others:

  • Experience working at or with the Port of Tanjung Pelepas (PTP).
  • Familiarity with cross-border logistics between Malaysia and Singapore.
  • Knowledge of incoterms, HS codes, and international shipping regulations.

Job ID: L7R5V96X


All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified


People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

PEOPLE PROFILERS

About PEOPLE PROFILERS

We believe that infinite possibilities come from human relationships. That is why it is vital that the right people get connected to the right jobs. We bridge the gap between People and Professions, as is reflected in our logo, where the two P's are intertwined, signifying the bridging of the two.

At People Profilers, we are all about the relationship.

Between the employer and the talent; between us and you.

Vision: Provide to our clients’ unrivalled human resource solutions to achieve their competitive edge and be the preferred talent management firm to organisations.

Mission: Our mission is to deliver the highest standards in Human Resource solution for your organisation in a relationship focused environment by ensuring the right people are suited to the right employment opportunities.

People Profilers Pte Ltd (EA License: 02C4944)

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Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Singapore, SG
Year Founded
2002
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