Job Description

TITLE: Shipping Coordinator Lead

POSITION OBJECTIVE: The Lead Shipping Coordinator is responsible for overseeing and optimizing all outbound shipping operations within a paper manufacturing environment. This role ensures timely, accurate, and cost-effective delivery of finished goods while maintaining compliance with transportation regulations and customer requirements. The position requires strong coordination with production, warehouse, and customer service teams.

QUALIFICATIONS:
• High school diploma or GED required; associate or bachelor’s degree preferred
• 3–5 years of experience in shipping, logistics, or warehouse operations, preferably in manufacturing
• Prior experience in a lead or senior role is a plus
• Knowledge of freight operations (LTL, FTL, flatbed, and/or rail)
• Experience with ERP or warehouse management systems
• Familiarity with paper manufacturing products and handling requirements preferred
• Knowledge of international shipping and export compliance is a plus
• Able to lift up to 50 pounds routinely
• Excellent organizational and multitasking abilities
• Strong problem-solving and decision-making skills
• Effective communication and interpersonal skills
• High attention to detail and accuracy
• Ability to work in a fast-paced, deadline-driven environment
• Proficiency in Microsoft Office (Excel, Word, Outlook) ERP, AS400, IBS system and general computer programs.
• Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary
• Capable of effectively managing job-related stress and fostering productive workplace interactions

JOB RESPONSIBILITIES:
• Coordinate daily shipping activities for finished paper products, including scheduling carriers, preparing documentation, and tracking shipments
• Ensure on-time delivery performance while minimizing freight costs
• Serve as the primary point of contact for shipping-related questions and issue resolution on the floor
• Assist in prioritizing workloads and assigning tasks to shipping personnel based on production and delivery schedules
• Collaborate closely with production and warehouse teams to align shipping schedules with manufacturing output
• Prepare and review shipping documents such as bills of lading, packing lists, and export documentation
• Communicate with carriers and logistics providers to arrange pickups and resolve scheduling issues
• Support training of new employees and reinforce standard operating procedures
• Collaborate with production and warehouse teams to ensure alignment of shipping schedules with output
• Ensure proper handling and loading of paper products, including rolls and palletized materials
• Manage relationships with carriers, freight brokers, and logistics providers
• Monitor shipment status and proactively resolve delays, damages, or discrepancies
• Ensure compliance with DOT, OSHA, and other regulatory requirements
• Maintain accurate records in ERP/WMS systems
• Analyze shipping data to identify trends and implement process improvements
• Support continuous improvement initiatives related to logistics efficiency and cost reduction

WORK ENVIRONMENT CONDITIONS SUBJECTED TO IN THIS POSITION:
• Inside and outside environments apply
• Manufacturing plant and warehouse setting
• Ability to work in varying temperatures (cold and hot)
• Subject to noise

MACHINES, TOOLS, EQUIPMENT, ELECTRONIC DEVICES & SOFTWARE:
• Exposure to industrial equipment and to moving equipment such as forklifts and clamp trucks
• Forklift (electric sit-down, propane, scissor lift, and manlift)
• Conveyor and stretch wrap
• Operate dock system
• Computer
• Cordless XR, IND Laser scanner
• Tablet

Inteplast Group is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at applicantaccommodation@inteplast.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information, about our commitment to equal employment opportunity, view the EEO - Know Your Rights and Pay Transparency Statement.