Job Description

Shipping Coordinator

About Us

Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Shipping Coordiator and join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our clients’ business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team.

About the Role

The primary role of the Shipping Coordinator is to ensure that all hardware orders and returns for new clients are properly shipped and accounted for. The Shipping Coordinator will work closely with other coordinators and members of the Hardware team to communicate the status of hardware, update tickets, and handle delivery issues and returns.

Primary Responsibilities:

• Manage the shipping process for hardware orders and returns for our Projects Team, ensuring accuracy and timeliness.
• Maintain detailed records of all Project Hardware shipments and returns, ensuring they are properly accounted for in internal systems.
• Collaborate closely with other coordinators and the Projects and Hardware team to relay shipping statuses and updates.
• Accurately update tickets and documentation related to hardware orders, returns and delivery issues.
• Investigate and follow up on delayed, missing or damaged shipments.
• Oversee the process of returning hardware from clients, ensuring proper handling and tracking of returned items.
• Follow company protocols to ensure all shipments meet packaging, labeling, and compliance requirements.

Job Qualifications:

• Position requires heavy lifting. Must have the ability to lift and move large boxes (up to 50 lbs).
• Very detail-oriented and comfortable with following processes.
• Must be a team player and clear communicator.
• Strong organizational and multi-tasking skills.
• Must be able to work in our Lakewood, NJ office, 9 am to 6 pm EST.
• Background in a shipping or warehousing company preferred.
• No tech background necessary.

Benefits

• Nationwide medical insurance.
• Dental insurance.
• Life insurance gifted to all employees.
• Long-term disability insurance gifted to all employees.
• FSA and HSA options.
• Generous paid time off.
• Mental health days
• $500 sign on bonus
• Paid certification assistance

We are an Equal Opportunity Employer!