Job Description

• Coordinate outbound shipments to ensure on-time and accurate delivery of finished goods.
• Schedule carrier pickups and communicate shipment details with internal teams and external partners.
• Prepare and verify all shipping documentation, including Bills of Lading and export paperwork.
• Create daily route packets for drivers, including all required instructions and documentation.
• Photograph shipments prior to loading to confirm condition and accuracy.
• Collaborate with customer service to arrange shipments, select carriers, and track orders.
• Provide shipment updates and respond to customer inquiries as needed.
• Generate and send Advance Shipping Notices (ASN) in accordance with customer requirements.
• Support phone coverage and customer communication during peak or backup situations.
• Participate in Kaizen and continuous improvement initiatives to eliminate waste and reduce variation.
• Identify process gaps and implement corrective and preventive actions.
• Collect and analyze shipping data to identify trends and improvement opportunities.
• Contribute to the development and maintenance of standard work for shipping processes.
• Ensure compliance with company policies, safety standards, and shipping regulations.
• Support internal audits and maintain accurate records of shipping activities.
• Promote “Quality at the Source” by verifying accuracy before shipment.
• Perform other shipping and customer support duties as assigned.

• Previous logistics experience preferred but not required.
• Experience brokering freight and working with carriers.
• Be process-oriented and have strong organizational skills.
• Strong coordination, problem-solving, and decision-making abilities
• Ability to establish and maintain an organized work environment.
• Ability to use computer equipment and software applications (MS Office Products)
• Good communication skills; both written and verbal.
• Good follow-up skills.
• Knowledge of safety and security measures when utilizing equipment and handling materials.

• High School diploma or GED
• BS in Logistics or Supply Chain Mgt. or similar degree preferred.
   

• Experience with Fourth Shift, QAD, or other MRP software is a plus.  Should be comfortable with using Excel, Word and Outlook.
• Lean, Continuous improvement and Six Sigma DMAIC experience is preferred.
• Physical Demands:
• Ability to stand / walk more than 8 hours per day.
• Ability to work in plant temperatures of 65 – 105 degrees. 
• General Skills:
• Teamwork: Able to communicate effectively, participate as a member of a team and work well with others to maximize efficiency.
• Quality: Familiar with company policies and demonstrates knowledge of relevant procedures and importance of producing quality products.
• Safety: Follows general and equipment specific safety rules. Uses appropriate safety protection equipment and other safety devices.
• Adaptability: Positive to change associated with TBS efforts.
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• Core Values:
• Integrity
• Dedication
• Bold/Humble
• Attitude