Job Description

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years, and we are always striving for new ways to make boating easier, safer, and more enjoyable.

We are on a journey of continuous growth – now looking for our next star – a passionate Shipping Clerk. This position reports to Shipping & Customer Service Supervisor and will work in Port St Lucie, FL.

About the position

As Shipping Clerk of the Port St Lucie team, you will be involved in the finished goods area and shipping, this position will support all stages of the order fulfillment process and the management of finished goods inventory, as well as the shipping logistics and customer service functions within the department.

Your Main Responsibilities

• Complete all stages of the order fulfillment process
• Customer Service - accurately receiving and entering sales orders from customers over the phone
• Picking finished goods for customer orders
• Verification of staged finished goods to pick lists for customer orders
• Preparing and prioritizing products for shipment
• Packing the orders and shipping the orders
• Responsible for the quality and efficiency of all orders filled and shipped
• Initiate action to prevent the occurrence of product, process or quality system nonconformance
• Identify and record any problems relating to the product, process or quality system
• Meet or exceed company standards for productivity
• Meet department KPI standards (productivity, quality, cost and pick time) as set by company
• Communicate shortages to appropriate personnel, investigation of finished goods inventory count discrepancies and sorting or restocking as required
• Ability to audit, investigate and record finished goods inventory discrepancies
• Create packing slips, bills of lading, figure freight charges, and select common carrier, UPS, FedEx, LTLs etc. on computer
• Communicate with LTL carriers, making selection of carrier and communicating with carrier for timely pickups
• Process and post shipments per shipping procedures

What do we offer?

You are offered an interesting role in a dynamic, fast-paced and global environment with great opportunities to grow, evolve with the company and take on new challenges.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact

Skills & Requirements

A suitable background would be a solid experience within manufacturing and customer service as well as the following qualifications and experiences:

• High school diploma or general education degree (GED) required
• Ability to communicate clearly with customers verbally (over the phone) and in written communication (email)
• Practical work experience in shipping and customer service
• Familiar with Bills of Lading, Packing Lists and Purchase Orders to the extent of proper receiving, matching and distribution of material
• Experience with select common carrier programs such as UPS, FedX and LTL shipment systems preferred
• Strong computer, analytical, problem solving, and communication skills
• Experience with ERP/MRP systems, Intuitive MRP system preferred
• Microsoft Office experience helpful Excel, Outlook and Word
• Strive to develop and implement continuous improvement into all product, process or quality system
• Maintain a clean, neat and orderly work area using the principles of 5S
• Must be able to lift 40 lbs. on a continual basis
• Must be able to stand and walk throughout scheduled shift
• Must be able to communicate effectively both orally and in writing – possessing good typing, spelling and grammar skills
• Ability to perform basic math skills and measurements
• Proven ability to use scales to weigh count
• Experience operating forklift and hand jacks preferred
• Conduct operations in a manner that promotes safety
• Comply with OSHA and MSDS Standards
• Replenish and maintain inventory, cleaning and straightening fulfillment center area
• Must be able to read and write English
• Ability to work full-time (40 hours per week) and overtime as needed

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Strong written and verbal communication skills
• Exemplary standards of ethics, integrity, and accountability
• Highly detail oriented with strong organizational skills and strong time management
• Ability to work under pressure and within deadlines both independently and within a cross-functional team environment
• Sense of urgency and self-motivation
• Must be able to solve complex problems and be resourceful
• Must be reliable and on time to work each day

Dometic’s Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Are you our next star? Then we would love to see your application. Selection is being made on a running basis. If you have any questions regarding the position, please contact Lisa Mayes, Human Resources Manager, at lisa.mayes@dometic.com

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.