Job Purpose & Description
The Shipping and Receiving Clerk is responsible for the accurate and timely receipt, verification, storage, and shipment of materials and finished products. This role ensures inventory is properly handled, documented, and processed to support efficient operations, customer satisfaction, and compliance with company procedures. This position will be for a day shift Monday-Friday 8am-5pm.
Key Responsibilities:
The Shipping and Receiving Clerk performs a variety of shipping, receiving, material handling, and inventory support functions. This position requires certification and competent operation of material handling equipment, attention to detail in order fulfillment, and the ability to self-manage workload to meet daily shipping and operational needs. The role plays a key part in maintaining inventory accuracy, facility organization, and on-time order fulfillment.
Complete required forklift certification and training and safely operate all three types of lift equipment (Forklift, Reach Truck, and Order Selector) competently
Accurately pull sales orders, work orders, and transfer orders according to established procedures
Understand and effectively use RF scanner (RF gun) functions, including transferring items between locations
Stack, label, and properly store received materials and products
Unload incoming deliveries, verify contents, sign for shipments, and report discrepancies or damage
Distribute received materials to appropriate departments or storage locations
Assist with validating, packing, and preparing orders for shipment, including UPS and LTL shipments (with supervision as needed)
Assist in loading trucks for outbound shipments as required
Understand primary fittings and distinguish between different product lines
Participate in physical year-end inventory counts and support ongoing inventory accuracy through daily practices
Maintain a clean, neat, and organized shipping, receiving, and warehouse environment
Self-manage workload to meet shipping schedules, timelines, and operational priorities
Follow all established safety standards, work procedures, and company policies at all times
Participate in the implementation of process improvements and operational efficiencies as needed
Work collaboratively and contribute positively within a team environment
Provide flexible support in other operational or warehouse areas as required
Job Requirements
Education & Certificates:
High School Diploma or equivalency
Technical Skills & Experience:
1-3 years experience using RF gun and warehouse systems
1 year of experience safely operating a variety of Powered Industrial Trucks
Competencies
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively understand and carry out written and verbal instructions related to shipping, receiving, safety, and operational procedures
Mathematics Skills
Ability to add, subtract, multiply, and divide using all units of measure
Proficiency in working with whole numbers, fractions, decimals, and percentages to ensure accuracy in inventory counts, order fulfillment, and shipping documentation
Reasoning Ability
Ability to solve practical problems and adapt to situations where limited standardization exists
Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form
Demonstrates sound judgment and problem-solving skills in fast-paced operational environments
Key Relationships
Frequently interacts with all Distribution Center employees, at all levels.
Working Conditions
Employee may be exposed to a moderate level of hazards in the work environment, such as chemicals, commercial products, exposure to potential toxins, moving machinery, repetitive motion, excessive noise, powered industrial vehicle fork/reach/ bucket lift/other.
May on occasion be exposed to loud sounds and distracting noise levels.
Employee may be required to perform a moderate level of specific tasks such as lifting up to 70 lbs, frequent changes in body movements, and working at heights of up to 20 feet.
Employee may experience progressive degrees of changing factors in the work process (changing work priorities, deadlines, accuracy, quotas, conflicting demands).
Employee will be required to spend the majority of their shift bending, stretching, walking, and standing.
Honesty, fairness, integrity, the golden rule: a customer-first culture. Customers want it- even demand it. And it’s so easy to promise.
This is ‘distance race’ thinking, and building a business on it is harder than you might think. It requires you to sacrifice many short-term opportunities for gain. It means spending whatever time it takes to help a client solve a problem on deadline. It means resisting the urge to cut corners on materials that, once in place, no one will ever see.
It means innovation: going beyond what your customers want or expect, and working restlessly to create new products and ideas to fill unmet needs. It means keeping your word, even when it’s inconvenient, and honouring relationships over transactions, even when it costs. And it means building a team with people who believe it, live it, and stand by it.
At IPEX we’ve long-since made a decision to embrace this long-term thinking, not just when it’s easy, but every day, in everything we do, for every customer and every employee. We don’t do it because we’re nice people, though we like to think we are. We do it because it’s good business, and that the reputation we’ve built over time, job by job, one customer at a time, pays the best dividends.
Alex Mestres
Chairman & Chief Executive Officer
