Job Description

Perform transportation activities relating to both inbound/outbound routings for both domestic and international shipments.

Principal Responsibilities:

• Creates export documents including, but not limited to, commercial invoices, shipper’s letters of instruction, carrier waybills, and shipper’s export declaration for each international shipment.
• Delivering information to import broker, post clearance monitoring, resolving possible import issues.
• Reports mandatory export data to government agencies for each international shipment which meets the specified requirements.
• Researches and assists sales groups with pre and post shipment support which may include documentation requirements, shipment resolution and customs clearance issues.
• Creates necessary documentation to facilitate both domestic and international shipments.
• Screens transactions for license determination in accordance with export regulations.
• Catalogues department records and maintains and updates files in accordance with record retention policy.
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
• Works directly with carriers to ensure both pricing and service levels are achieved and maintained.
• Provides customer service through tracking, tracing, routing, supply-chain model creation and carrier management.
• May negotiate rates and follow-up audit to ensure accuracy.
• Identifies areas of operational opportunity, and creating and implementation of solutions.
• Other duties as assigned.

Job Level Specifications:

• Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.
• Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions.
• Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.
• Collaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally.
• Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction.

Work Experience:

• Typically requires a minimum of two years of related experience.

Education and Certification(s):

• High School Diploma or equivalent

Distinguishing Characteristics:

• Possession of basic understanding of transportation operations and world geography necessary to understand logistics events and create solutions.
• Position may require travel.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.