Job Description

Omni Orlando at ChampionsGate

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

of Position: Responsible for the integrity of all guest and group related packages and envelopes, their distribution and record keeping. Responsible for receiving in house packages, record keeping, delivering, data entry into computer and paperwork trails to accounts payable.

Essential Job Functions:

• Receive parcels from couriers, keeping accurate count of packages received prior to signing delivery receipt.
• Create a log of the packages received into the hotel’s computer system database.
• Distribute notes in Epitome to guest rooms.
• Prepare daily inventory
• Track and sort deliveries of parcels for guests and hotel departments
• Process packages through in house receiving software, printing receipts for each package and processing the paper work through accounts payable.
• Responsible for keeping “undelivered” packages organized in storage container until delivery is made.
• Verify recipient’s room number through Epitome, notifying guests via voice mail that the package has arrived.
• Use of Federal Express Powership, UPS online and Airborne Express software.
• Provide service for packaging and shipping parcels through a multitude of couriers.
• Post shipping and handling charges to guests as required
• Reporting of packages shipped/received
• Assist in f&b store room as requested by manager
• Assist with “in-house” receiving as requested by manager.

Required Skills:

• Ability to use and/or learn to use storeroom equipment including pallet jacks, flat bed carts, etc.
• Basic computer skills
• Effective communicator
• Team player
• Responsible, dependable
• High personal standards and values
• Flexible and cooperative

Tools & Equipment:

• Computer and printer, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine, pallet jack, manual pallet jack, flat bed carts

Working Environment:

• Walk-in-refrigerators/freezers
• Exposure to extreme heat and cold
• Exposure to various hazardous chemicals
• Interior of hotel, in the food and beverage areas.

Physical Job Requirements (for essential functions only)

• Ability to lift up to 75lbs
• Standing, sitting, walking

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.