Job Description

The Shipping and Receiving Clerk plays an essential role in the accurate billing and on time, safe delivery of cases to our customers. Building the company brand of Anterior & Complex Case Specialist is always the primary consideration. Must be able to communicate well and have the ability to establish relationships with team members and customers.

Essential Job Functions:

• Required to answer phones, direct calls, provide tracking information, and case status reports.
• Responsible for accurate invoicing/billing
• Responsible for opening and disinfecting incoming cases from our local delivery routes and outside carriers.
• Responsible for accurate order entry of cases into lab software.
• Responsible for filing case paperwork accurately.
• Responsible for correspondence with UPS and shipping cases UPS
• Neatly and efficiently making boxes.
• Responsible for packaging cases to be shipped, ensuring that all items are neatly, safely and accurately prepared for shipment.
• Responsible for ensuring the accurate, on time delivery of cases to our customers.
• Help to maintain a clean and organized shipping and receiving department.
• Set up accounts and special pricing.
• In addition to these typical duties, engage in other duties and special projects as assigned and required

Requirements

• Great interpersonal and communication skills
• Positive, team-oriented attitude, and professionalism
• Multi-tasking and organizational skills, with close attention to detail
• Display and promote our company values of Excellence, Creating Opportunities, Growth Mindset, Teamwork and Customer Focus
• Good time-management skills with an ability to perform under tight deadlines
• Able to maintain the highest level of confidentiality