We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose
To control the processes of inbound, outbound and stock handling in order to maintain efficiency within the warehouse.

Key Responsibilities

3.1. Operational Warehouse Management
 Control operational deliverables, and expectations, and coordinate progress
with direct line manager.
 Approve and oversee the execution of all relevant warehouse documentation
and ensure compliance with all audit requirements including ISO.
 Ensure that all products are received and stored timeously and in accordance
with Group policy.
 Provide direction to warehouse team on a daily basis including overseeing the
assignment of individual responsibilities, tasks and technical functions.
 Maintain team focus on the business objectives in order to drive success.
 Identify and resolve issues and conflicts within and between various
operational teams and team members within span of control.
 Conduct daily checks on all facilities, storage areas and equipment within area
of responsibility, ensure compliance to all mechanical, electrical, safety and
hazard standards and raise any areas of non-conformances for action.
 Check the temperature records of probe thermometers and compile a weekly
report for submission to the Warehouse Manager.
 Ensure that the warehouse is locked and secure after hours.
 Monitor and ensure optimum stock rotation practices are applied across area
of responsibility.
 Optimise the allocation of picking slots to meet sale patterns.
 Carry out daily SAP warehouse checks and action any reported defaults.
 Ensure compliance to relevant hygiene standards.
 Conduct regular safety checks and ensure maintenance is conducted on all
lifting and other equipment.
 Ensure that there are sufficient levels of consumables including pallet wrap,
paper, cartridges, etc. maintaining continuous operations within the
warehouse.

3.2. Inbound Control
 Control the inbound process by receiving product in good condition.
 Capture stock on the SAP system to ensure that goods are controlled and
easily identified.
 Allocate the product to the right bin in order to access with ease and
convenience as and when required.
 Activate internal material movement, incorporating placing the order; picking
the product and moving it to truck for dispatch.
 Check shelf life in order to ensure it has not expired using the FIFO (First In,
First Out) system.
 Prepare for and initiate stock take preparation ensuring that the entire process
is embarked on and completed within the specified time frame.

3.3. Stock Control
 Ensure stock is in the right location by completing cyclic counts on a daily
basis.
 Ensure staff are doing proper stock rotation where it does not go to the pick
face but to the back-up location.
 Control production and expiry dates on every inbound and outbound.
 Control damages on inbound/outbound and track trends.
 Identify root cause and take the necessary actions such as issuing verbal
warnings.
 Conduct monthly stock takes.
 Ensure frozen stock is kept in a frozen and/or chilled state.

3.4. Customer Liaison
 Resolve issues regarding damaged stock or shortage thereof.
 Reconcile invoice details with requirements.
 Report any incident that may have occurred involving drivers that in turn
impacts on customers.
 Schedule customer deliveries according to the time window process.
 Verify orders and liaise with customers on the point of receiving by making
use of the SAP System.

3.5. Warehouse Maintenance
 Ensure the warehouse is kept clean by inspecting the various areas.
 Liaise with the cleaning manager and supervisor on site who in turn must
liaise with the external cleaning company.
 Arrange for damaged goods to be left in the designated area of the warehouse
within category of repack; repair or dump.
 Check that lighting is adequate, doors open and close easily amongst other
specifics that impact productivity.
 Report areas/issues in need of attention to the respective Maintenance
Manager.
 Ensure that all bin allocations are clear from any damaged pallets.
 Ensure all forklifts are in good working order.

3.6. Security Control
 Ensure that all stocks leaving the warehouse premises do so with proper
documentation.
 Ensure all cameras are focused on risk areas such as entry and exit points
and on areas that assist in the determination of the level of inactivity amongst
casual staff, ensuring there is no overstaffing.
 Issue a stock count on key lines such as “ready to eat” products like polony
and cheese on a daily basis.
 Instruct security to check staff when they leave for a tea or lunch break.
 Ensure that all trucks leaving the warehouse are sealed and documented.
 Verify the seals on warehouse doors every morning, after nightshift.

3.7. Standards/Compliance Adherence
 Verify the temperature for the entire warehouse by looking at the temperature
worksheet.
 Ensure frozen stock is kept not below minus 18 and chilled not below -1.
 Check that staff understand and comply with the standards set by ISO 22 000
and HACCP.
 Ensure goods are delivered in the appropriate condition and that there is no
damage or discrepancy.
 Certify that a new load always enters a clean and well maintained vehicle,
highlighting the significance of quality.

3.8. Outbound Control
 Control the functions of outbound, ensuring the correct products are
dispatched promptly out to the customer.
 Ensure that all orders are leaving the warehouse correctly packed and
damage free.
 Ensure that all invoicing is completed accurately and make necessary
corrections where required.
 Facilitate the process of loading goods onto trucks and ensure they are sealed
for transport to the customers.

3.9. Team Supervision
 Train staff on the Standard Operating Procedures that serve to guide their
approach to work.
 Implement the Standard Operating Procedures through consistent application
and communication.
 Ensure that staff understand the procedures and sign off the relevant
documents.
 Conduct monthly meetings with staff in order to ascertain problems
encountered and resolve associated issues.
 Manage staff performance in order to establish opportunities for development
and harness strengths.
 Measure staff performance on a soft point system that includes punctuality
and wearing the required uniforms, among others.
 Monitor staff using the hard point system that includes areas such as cash
work; product shortages; handling of the track and accidents, among others.
 Report the consolidated performance and measurement analysis on staff
notice boards.
 Deal with staff problems through one-on-one discussion striving to get to the
root cause of problems.
 Manage casual staff by inducting them into the culture and clearly
communicating rules to be followed.

Key Relationships

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience
Relevant Logistics Diploma or Degree
 At least 3 years of experience in a warehouse environment in a supervisory role
 Valid Code EB driver's license
 Valid Forklift driver’s license

Skills and Competencies
Skills
 Verbal and written communication
 Interpersonal
 Logical thinking
 Problem solving

We look forward to hearing from you!