City of Greater Geelong

Shift Supervisor/Duty Manager

City of Greater Geelong  •  $96k/yr  •  Geelong, AU (Onsite)  •  3 hours ago
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Job Description

About the role

As a Shift Supervisor, you will play a key role in the safe and efficient day-to-day operation of our facilities. You will oversee aquatic operations, supervise centre staff, monitor pool safety and water quality, and ensure facilities, equipment and pool surrounds are maintained to a high standard. You will respond to operational issues, support staff to deliver exceptional customer service and make confident day-to-day decisions to ensure a safe, welcoming and well-run aquatic environment for our community.

Work type: Casual

Classification: Band 4 $48.08 p/h (inc casual loading)

Key responsibilities include:

  • Oversee the safe and effective day-to-day operation of the aquatic facility, including pool plant, equipment, pool surrounds, programs and staff.
  • Supervise and support facility staff.
  • Monitor pool water quality and undertake routine pool plant operations including pool testing, backwashing and chemical dosing.
  • Lead and support staff on shift, including allocating duties, managing breaks, responding to absences and assisting with staff inductions and development.
  • Respond promptly and professionally to customer, staff and operational issues, using sound judgement to resolve problems and escalate matters where required.
  • Ensure the facility maintains high standards of safety, presentation, customer service and compliance with relevant Safe Pool Operations requirements and City procedures.

About you

To be successful in this role, we are looking for experienced aquatic professionals and confident supervisors who can take the lead in a busy leisure environment. You will have strong knowledge of aquatic operations, pool safety and the ability to supervise and support the team. You will be confident managing competing priorities, responding quickly to operational issues and making sound decisions in situations where safety is paramount.

You will bring excellent communication and interpersonal skills, a strong customer focus and the ability to build positive relationships with staff, patrons, user groups and other stakeholders.

Essential Experience:

  • Be willing to work mornings, evenings and weekends
  • Provide First Aid Certificate.
  • Pool Lifeguard Certificate.
  • Working with Children Check.
  • Aquatic Technical Operator Certificate preferable.
  • A current Victorian Driver's Licence.
  • Chief Warden training (or willingness to obtain)

Preferred candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now!

Child Safety Responsibilities  

We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy. 

Diversity and Inclusion 

At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience. 

We are the City

From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Mitch Payne, Assistant Manager Norlane ARC and Lara Aquatic Centre | Mitch.Payne@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

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City of Greater Geelong

About City of Greater Geelong

Derived from the local Wadawurrung Aboriginal name for the region, Djillong, which is understood to mean 'tongue of land'. Famous for our big city feel without the congestion, the stunning coast line, diverse night life and food culture, Geelong is a place for everyone. Located less than an hour from Melbourne, we are recognised as Victoria’s second city.

Geelong is a lifestyle city with a picturesque waterfront, parks, gardens, beaches, great dining and plenty of shopping all within 20 minutes of each other. Getting around is simple with easy to navigate road networks and intelligent bus networks making for a highly accessible city.

The region has a population of 225,000 residents who enjoy lifestyle options ranging from cosmopolitan inner-city, rural and semi-rural, to diverse suburban communities including many beachside townships. The Geelong region features some of the world's best surf beaches and is the entry point to the world famous Great Ocean Road.

We are one of the largest local government areas in Victoria. We provide around 130 services to the municipality oversee a budget of $400M, and employ over 2,700 staff. We are a growing city, with an economy of 16,000 businesses, $1.3b in current major construction, and a labour force of over 101,000 in the key employment areas of health, manufacturing and education.

We offer an exciting mix of jobs in areas as diverse as community development, arts, leisure, finance, child care, parks maintenance, aged care, IT, engineering and planning.

Our Vision

Greater Geelong: building our community through enterprise, opportunity and innovation in a quality environment

Our Mission

We will focus on developing and maintaining effective working relationships to deliver Council's strategic directions and high quality services that meet the changing needs of our community.

The City is an equal opportunity employer and values the contributions a diverse workforce can bring to the community.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Geelong, AU
Year Founded
Unknown
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