Job Description

Ready to suit up as a Shift Supervisor

Are you looking for a career that offers leadership, responsibility, and opportunities for professional growth? As a Shift Supervisor, you will play a critical role in overseeing daily security operations, leading and supporting security personnel, coordinating shift activities, and ensuring operational standards, safety protocols, and procedures are consistently followed.

This is an opportunity to develop valuable leadership and operational management experience while strengthening your skills in team supervision, incident management, emergency response, decision-making, and communication with key stakeholders. Whether your goal is to advance within the security industry or pursue a future career in law enforcement or operations management, this role provides the hands-on experience, training, and leadership foundation to support your career development.

What's in it for you?

• Competitive hourly wage of $28.75 per hour + benefits
• 12 hour, rotational shifts
• Consistent full-time schedules: Day Shift: Sunday to Wednesday, 0500–1700 hrs / Night Shift: Sunday to Tuesday, 1700–0500 hrs
• Investment in your professional development through continuing education and training opportunities at GardaWorld Academy
• Opportunities for career advancement and growth within GardaWorld
• Comprehensive, hands-on training to support your success
• Uniform provided at no cost

Responsibilities for Shift Supervisor

• Lead, supervise, and coordinate security personnel across assigned posts and locations
• Assign guards to designated posts and ensure adequate shift coverage
• Conduct shift briefings and communicate operational updates, procedures, and instructions
• Monitor staff performance and ensure compliance with established policies, procedures, and operational standards
• Oversee daily security operations, including facility supervision, transports, and departure verification
• Coordinate staff breaks, meal periods, and personnel movements
• Provide ongoing coaching, support, and on-site training to security personnel
• Conduct supervisory visits and quality control checks to ensure operational standards are maintained
• Prepare, review, and submit accurate incident reports, daily logs, and required documentation
• Respond to and manage emergency situations, ensuring appropriate procedures are followed
• Identify performance concerns, training gaps, and opportunities for improvement
• Communicate effectively with operational management and client representatives regarding incidents, concerns, and operational matters
• Ensure all security equipment, fleet vehicles, and safety systems are maintained and functioning properly
• Promote a safe, professional, and accountable working environment for all team members

Qualifications for Shift Supervisor

• Valid BC Security License
• Valid First Aid Level 1 (OFA1)
• Advanced Security Training (AST)
• Must have resided in Canada for the past 5 years
• High school diploma or equivalent (proof of education required)
• Able to pass Public Works Clearance and Vulnerable Sector Check
• At least 1 year of experience in a security supervisor role
• Demonstrated ability to act decisively in high-pressure situations
• Strong communication and customer service skills