Job Description

🔑 Shift Supervisor (Casual)

The Y Geelong - Bannockburn | Casual Opportunity

❓ Are you a natural leader whothrives in fast‑paced environments and loves delivering great customer experiences?

🌟 About the Role

As a Shift Supervisor, you’ll oversee the day‑to‑day operations of the centre during your shift. You’ll play a key role in ensuring smooth operations, delivering excellent customer service, supporting staff, and maintaining a safe and welcoming environment.

With delegated authority from the Chief Operating Officer, you’ll act as the responsible
person on shift, managing risks and leading by example to support strong individuals, families, and communities.

✅ What You’ll Do

Lead Daily Operations & Staff
Supervise shifts, support team members, and ensure smooth centre operations.

Deliver Exceptional Customer Service
Handle enquiries, resolve issues, and ensure a positive member experience.

Ensure Safety & Compliance
Act as chief warden/first aider, manage incidents, and uphold safety procedures.

Oversee Facility & Administration
Complete opening/closing, cash handling, reporting, and basic maintenance
tasks.

What You’ll Bring

✔️ Strong leadership and problem‑solving skills
✔️ Excellent customer service and communication skills
✔️ Ability to stay calm and make decisions under pressure
✔️ Reliable, professional, and well‑presented
✔️ Commitment to safety, teamwork, and YMCA values

✔️Before commencing you will be required to have completed

• First Aid HLTAID011 – maintained every 3 years
• CPR HLTAID009 – maintained annually

About the Y

The Y is a global organisation that works locally to develop stronger communities through leadership opportunities partnering, with other community, private and government organisations and addressing social change in over 120 countries worldwide. The Y Geelong is a for-purpose, not for profit community organisation offering the local community access to recreation, camping, youth,
and children’s services.

Benefits and perks

• Flexible work arrangements
• Employee Assistance Program
• Employee access to Y services and discounts
• Ongoing Training and Career Development
• Staff Immunisation Program
• Attractive family and volunteer leave entitlements
• Staff Awards and Social Functions
• Safeguarding Children and Young People Requirements

💙 Why Join Us?

✨ Flexible casual shifts
✨ Be part of a supportive and energetic team
✨ Develop leadership and operational skills
✨ Make a real impact in your community

Child Safety Requirements

At the Y, we are committed to empowering all children and young people to feel
safe and be safe at the Y, in their families and in their communities. We ensure all candidates are appropriately screened, including police checks, so that the right people are in the right roles. To learn more about our screening processes, view our Child Safety and Wellbeing Policy here

https://www.geelong.ymca.org.au/images/documents/policies/2026/YG_104-G_Child_Safety_and_Wellbeing_Policy_V14_04-03-2026_Replaces_SCYP.pdf.

All applicants must comply with all safeguarding policies, procedures and safe behaviours.

YMCA Geelong Board and Management are committed to the safety and well-being of children and
young people in accordance with our Safeguarding Children and Young People framework. All applicants must undergo satisfactory screening before commencement, including but not limited to:

• ·a national criminal history check;
• ·an international criminal history check where applicants have worked overseas;
• ·holding or obtaining a valid Working with Children Card;
• ·Two reference checks.

🚀 Ready to Apply?

If you're ready to step up, lead from the front, and make every shift count—we’d love to hear from you.

👉 Apply now and join the team as a Shift Supervisor.

Applications Close: 4th June 2026