Job Description

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 250 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now!
We are now looking for a Shift Supervisor who will be responsible for leading our team of Fleet Specialists in Cambridge.

YOUR MISSION AT VOI

As a Shift-Lead, you manage a team of Fleet Specialists. You will divide your time between performing tasks in-field (80%) and managerial duties (hiring, training, performance follow-ups of the team)(20%).

Your responsibilities will be:

• Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands on mentality

• Navigating Logistics – Aid in receiving, packing, and deploying new vehicles

• Managing your team – Create shiftplans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team's activities, ensuring tasks are conducted efficiently and safely

• Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles

• Cultivating Talent – Interview, train, and nurture Fleet Specialists to ensure year-round operational success, aligned with performance targets

• Synergistic Planning – Collaborate with managers to optimize work schedules, ensuring efficient shift planning and execution.

WHAT YOU NEED TO EMBARK
We are looking for a pragmatic and responsible team-player who can fulfill tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs:

• 2+ years of previous work experience

• Experience managing a team of people

• Mandatory requirement – Driving licence: You must hold a full UK driving licence for at least 12 months, with no more than 6 points and no major offences, to meet our e-van insurance requirements Licence checks will be conducted during the recruitment process. As part of the role, you will be required to drive one of our company e-vans

• General understanding of digital work tools (MS-office, G-Suite)

JOB CONDITIONS

• Working days: 5 out of 7

• Working hours: AM- Shift (07:00 am - 15:00)

• Working days: Weekly rotation (Would be expected to work some weekends when needed)

• Contract type: 6 months fixed-term contract
  
  WHY VOI?

• Join Europes #1 micromobility company and one of the fastest growing scaleups

• Have a direct impact on our continued success and the development of the micromobility industry in the UK

• Work with inspiring, motivated and fun colleagues towards a common goal

• Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution

• At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process.
  All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.

Are you ready to become a Voiager?