Job Description

As a Shift Supervisor at Burger King, you will be responsible for overseeing daily operations during your assigned shift, ensuring exceptional customer service, maintaining food quality and safety standards, and leading a team of crew members. You will play a crucial role in creating a positive and efficient working environment.

Job Responsibilities

• Supervise and train crew members, providing guidance and support to ensure adherence to company policies and procedures.
• Manage cash handling procedures, including till reconciliation, deposits, and safe management.
• Monitor food preparation, cooking, and holding procedures to ensure product quality and food safety standards are consistently met.
• Address customer inquiries, complaints, and feedback in a professional and timely manner, striving for customer satisfaction.
• Maintain a clean and organized restaurant environment, ensuring compliance with health and safety regulations.
• Assist with inventory management, including receiving, stocking, and ordering supplies.
• Perform opening and closing duties as required, including equipment setup and breakdown.
• Delegate tasks effectively to crew members and ensure timely completion.
• Enforce all company policies and procedures, including those related to employee conduct and safety.
• Report any equipment malfunctions, maintenance issues, or incidents to management.

Job Qualifications

• Strong leadership and communication skills, with the ability to motivate and train a team.
• Excellent customer service skills and a positive, friendly demeanor.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for cash handling and inventory.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 pounds.
• Knowledge of food safety regulations and practices is a plus.

Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.